Integrate these channels with Kommo + ChatGPT

WhatsApp + ChatGPT

With company data sources
CRM service with customized GPT, with exclusive data of your company (links, documents and files) and hybrid chatbot, ensuring accurate and personalized responses!
Business or with official API
Messenger
Skype Wechat Telegram
Instagram
Viber
WhatsApp
Komo partner
Bytebio logo
A Bytebio is an official partner in Brazil

Kommo +GPT

Service and Chatbot with Generative AI
Check out the integration of Kommo + ChatGPT with data from your company, in use on WhatsApp
Kommo + Chatgpt

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WhatsApp crm

CRM for WhatsApp

Turn WhatsApp into a powerful channel to generate income. View conversations with prospects with a visual sales funnel, track business relationships from one stage to the next, and speed up communications with automation tools like sales bots.
WhatsApp CRM Kommo

To use GPT Integration it is important to know:


  • Have a WhatsApp Business number or an official API (with a provider).


  • Know that GPT works in question and answer mode. The customer asks a question and the bot responds, via GPT, based on the company's data.

  • As it is an answer system, there is no creation or elaboration of content, restricted to concise answers, according to the question asked by the customer.

  • It can be used in a hybrid way in a chatbot, that is, starting with a pre-defined flow (chatbot) and then activating GPT from one moment onwards.

WhatsApp with Official API

Stability
Integration with Official API guarantees stability of use regardless of updates to the policy
WhatsApp privacy
Security
With the Official API, data from conversations and interactions with your customers remains safe and protected from possible threats
Quality
By opting for a WhatsApp integration with Official API you guarantee that there are no bugs in the integrations
Providers
The official providers available on Kommo, are GupShup, Twilio or Zenvia. Integration is "Plug and Play"
There are several other WhatsApp integrators in Kommo, including the WhatsApp Business cuisine

Advantages of having a WhatsApp CRM in the company

The benefits of having a CRM (Customer Relationship Management, in Portuguese) on WhatsApp are the following:

  • Facilitates communication with customers: WhatsApp CRM allows you to keep a record of all conversations with customers and easily access all relevant information about them in one place.

  • Improves efficiency: With a WhatsApp CRM, it's easier to manage multiple conversations and serve multiple customers at the same time, which can increase the efficiency of your customer service team.

  • Increases customer satisfaction: By giving customers a way to contact your business quickly and conveniently, they are more likely to be satisfied with the service they receive and recommend your business to others.

  • Provides valuable data: WhatsApp CRM can provide valuable insights into customer habits and needs, which can help improve company decision-making.

  • It's more affordable: WhatsApp is a very popular messaging platform, and most people already have an account. This means it's easier for customers to contact your business through WhatsApp than other messaging platforms.

Chatbot for WhatsApp and other channels

Create your Salesbot (Sales Robot) and improve your customer experience
Kommo Creating Chatbot

How to create a Chatbot (Salesbot) in the visual editor

Create efficient chatbots on WhatsApp with Kommo: fast, personalized and code-free process!
Building a chatbot for WhatsApp doesn't have to be difficult. Our code-free sales bot builder makes it easy to create a bot that can collect information from prospects, populate their profiles, initiate automatic actions, and more.

O chatbot or salesbot do Kommo is a practical and efficient solution for companies looking to automate sales and customer service processes on WhatsApp. With the no-code salesbot builder offered by the platform, you can create a personalized chatbot to meet the specific needs of each business.

With the bot KommoIs possible to collect information from potential customers, fill out your profiles, initiate automatic actions and much more, without needing advanced technical knowledge in programming. This means that anyone can create a chatbot for WhatsApp, without the need to hire a development team.

Furthermore, the chatbot do Kommo It is highly scalable and can be easily integrated with other sales and customer service tools, such as CRMs and marketing automation software. This allows companies to automate end-to-end processes, from lead acquisition to sales completion.

In summary, the Kommo offers a complete and affordable solution for companies looking to implement a chatbot on WhatsApp. With the platform's no-code sales bot builder, you can create an efficient and personalized chatbot in a matter of minutes, without the need to invest in technical and human resources.
πŸ“ˆ Expand your messaging strategy
Get an always-ready omni-channel chatbot for WhatsApp, Messenger, Instagram and more.
  • Capture incoming prospects and fill out their profiles
  • Add an engagement button to your website to encourage visitors
  • Choose the hours when the sales robot comes into service
πŸ€– Anyone can create a chatbot for WhatsApp
You don't need to hire an expert. At the Kommo, you can create your own bots easily.
  • Easy-to-understand visual builder for non-coders
  • Want more control and customization? Use JSON to create your bot
  • Make 15+ bot actions: use tags, tasks, invoices via Stripe and more

🧠 Add an AI chatbot to your arsenal

The Sales Robot is much more than a chatbot - it is a member of the team.
  • Send internal messages to the team to ask for help
  • Have the sales bot based on conditions, such as switching to a step
  • Use AI to take action based on prospect intent
Importance of using Chatbot on WhatsApp
O use of chatbots on WhatsApp can be a very efficient strategy for companies, as it allows them to offer fast and personalized service to their customers. Some of the key benefits of using chatbots on WhatsApp for businesses include:

  1. Faster service: Chatbots are able to process and respond to messages much faster than human support, which can be very useful for companies that need to serve a large volume of customers.
  2. Cost reduction: By using chatbots to serve customers, it is possible to reduce human service costs, as chatbots do not need rest or time off and can work 24 hours a day.
  3. Greater customization: Chatbots can be programmed to offer personalized service to customers, offering relevant information and product or service suggestions based on the customer's previous interactions with the company.
  4. Availability 24/7: Chatbots can serve customers at any time, which can be very useful for companies that serve customers in different time zones or that need to offer 24/7 customer service.
  5. Customer experience improvement: By offering fast and personalized service, companies can improve the customer experience and build customer loyalty.

In summary, using chatbots on WhatsApp can be a very effective strategy for companies, as it allows them to offer faster, more personalized and available service to their customers, which can lead to greater customer satisfaction and loyalty.

Mobile app (IOS and Android)

Close deals wherever you are
Kommo from anywhere
  • Wherever you go, you have the power of Kommo. Our full-featured mobile app keeps your team equipped, even when they're not in their offices. Now you can go into your next meeting completely prepared and sync the results of each agreement before the ink dries. Mobile CRM gives you freedom to roam, keeping you constantly connected and ready to win sales.
  • App Store
Kommo from anywhere

KOMMO INTEGRATIONS

Communicate in one place with Kommo
Kommo Communication in a single App
A Kommo is a communication hub for all your valuable business conversations. Each prospect gets their own complete profile where you can communicate with them using their favorite channels: phone, SMS, email or messaging methods like WhatsApp.
Watch videos of some integrations in practice

Apps and Integrations

The future of communicating with your customers is here: messaging and SMS integrations are a game-changer for sales and marketing.
  • WHATSAPP
    WhatsApp integration adds new features to your account:
    • A new lead is created when you receive a WhatsApp message.
    • Reply to WhatsApp messages from Kommo.
    • Add sales robot to WhatsApp.
  • FACEBOOK MESSENGER
    Facebook Messenger integration adds new features to your account:
    • Create new leads from Facebook messenger.
    • Reply to messages directly from Kommo.
    • Add sales bots to Facebook Messenger (advanced plan).
  • INSTAGRAM
    Instagram integration adds new features to your account:
    • Create new Instagram leads.
    • Reply to messages directly from Kommo.
    • Add sales bots to Instagram (advanced plan).
  • TELEGRAM
    Telegram integration adds new features to your account:
    • Create Telegram leads.
    • Reply to messages directly from Kommo.
    • Add sales robots to Telegram (advanced plan).
  • VIBER
    Viber integration adds new features to your account:
    • Create Viber leads.
    • Reply to messages directly from Kommo.
    • Add sales robots to Viber (advanced plan).
  • LINKEDIN
    The leads scrapper extension Kommo allows you to get new leads from LinkedIn in just a few clicks.
    • Map the fields of the lead card you want to capture.
  • SKYPE
    Skype integration adds new features to your account:
    • Create new Skype leads.
    • Reply to messages directly from Kommo.
    • Add sales robots to Skype (advanced plan).
  • WECHAT
    WeChat integration adds new features to your account:
    • Create new WeChat leads.
    • Reply to messages directly from Kommo.
    • Add sales bots to WeChat (advanced plan).
  • ZAPIER
    Zapier integration allows you to add new features to your account:
    • Connect 2000+ apps with Kommo.
    • All data syncing is created on the Zapier website.
    • Data from connected apps will be imported into your account Kommo.
  • Facebook Ads
    Facebook ads integration adds new features to your account:
    • Facebook ad automation in the Digital Sales Funnel.
    • Add different ad campaigns at specific stages.
  • Google ads
    Google Ads integration adds new features to your account:
    • Google Ads automation in the digital sales funnel.
    • Add leads to your Google Ads campaigns.
  • TWILIO
    Twilio integration adds new features to your account:
    • Twilio app added to the interface.
    • Click on the phone number to make a call.
    • Call recordings are saved on the Lead card.
    • Add call summary.
  • GMAIL
    Gmail integration adds new features to your account:
    • Gmail two-way sync and Kommo.
    • Send emails in lead cards.
    • Automate emails in the Digital Sales Funnel (advanced plan).
  • DROPBOX
    Dropbox integration adds new features to your account:
    • Dropbox attach button added when creating lead card notes
    • Files are stored on Lead Card and Dropbox
    • Dropbox files accessible from Kommo
  • GOOGLE CALENDAR
    Google Calendar integration adds new features to your account:
    • Two-way synchronization Kommo and Google Calendar.
    • The changes are reflected in both calendars.
    • If a Lead card ID is used when naming a meeting in Google Calendar, a task will be created on the card.
  • CALENDAR
    The Calendly integration adds new features to your account:
    • Adds Calendly as main source.
    • A lead is created for new contacts when they schedule a meeting.
    • If the lead exists, a meeting task will be created on the card.
    • Calendly Automation in the Digital Sales Funnel (advanced plan)
    • Data synced to the calendar Kommo.
  • GOOGLE ANALYTICS
    Google Analytics integration adds new features to your account:
    • The forms in Kommo will contain user data from Google Analytics.
    • Transfer lead data from Kommo for Google Analytics.
  • WordPress
    WordPress integration adds new features to your account:
    • Add form Kommo on a WordPress website.
    • Completed forms create a new advantage in Kommo.

What is Kommo?

O Kommo CRM is customer relationship management software whose main functions are the organization of customer information, sales management, data analysis and automation of repetitive tasks.

He stands out for integrate messaging systems like WhatsApp, Instagram and social networks, facilitating communication with customers on different channels in an agile and practical way, with chatbot resources and various integrations, including with the official WhatsApp API.

Frequently Asked Questions

Frequently asked questions about ByteGPT

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