Chatbot and Omnichannel

Application of interactive Chatbot in various communication channels, such as social networks, WhatsApp and website chat, all with unified internal management and Artificial Intelligence.
chatbot
Chatbot is the technology that allows a user to have immediate support 24/7, having their questions or problems resolved much more quickly and effectively.
The use of Chatbots can be applied to different communication channels, such as WhatsApp, Facebook, Instagram and Live Chat on the website, for example. It's a great technology for collecting information from your contacts and understanding what their main questions are, as well as delivering increasingly better solutions.
Chatbot | Bytebio

Chatbot with Artificial Intelligence

CRM Integration Kommo with ChatGPT with specific data about your company to use on WhatsApp
Get to know Kommo CRM integrated with chatGPT, with source of company specific data and see how to use Chatbots with WhatsApp
Omnichannel | Bytebio
Omnichannel
Omnichannel consists of offering different communication channels to your audience and managing the most different channels in a consolidated way, without needing to access different platforms.
Each customer profile has a preferred contact channel. Many times, when they cannot find this channel, they give up on contact and a possible purchase. The company that adopts an Omnichannel strategy offers the experience that the prospect expects and has access to all contact management in a unified way.
Implementing a sales chatbot is an effective solution to automate customer service across multiple channels and increase the generation of qualified leads through efficient conversions in your CRM system. Kommo
Automating customer service becomes very easy with a chatbot. This way, you generate qualified leads through efficient conversions in your CRM. Bitrix24

Chatbot and Omnichannel application examples

  • Social Media
    Consolidate and automate the management of contacts from all your social networks through a single platform. Having all contact information integrated with your CRM, aiming to convert into sales.
  • Integration with CRM
    When using an Omnichannel and Chatbot platform like Bitrix24, you can, in addition to consolidating all management, link contact information and history of all interactions with your CRM
  • Better UX
    Studies show that 86% of consumers pay more to have a better experience (UX). By offering quality service through communication channels, your audience will have a much more pleasant journey.

These services may interest you

See some of the areas we can work on in your business
Automating customer service becomes very easy with a chatbot. This way, you generate qualified leads through efficient conversions in your CRM. Bitrix24
Have more authority in Google search engines.
Websites & CRM, Web Analytics, SEO Advanced, Performance, Security, SMTP, LGPD...
Bitrix24
Your company. United.
A complete management platform with more than 35 tools for your team.
Bytebio Parceiro GOLD Bitrix24

We are partners
certificates
in Brazil

See also other features

Check out some content that is worth taking a look at
View More

Learn more about