Privacy Policy

and Protection of Personal Data
Introduction

This document is based on the General Data Protection Law (Law 13.709/18) in its general provisions regarding the processing and sharing of Personal Data.

A Bytebio is committed to Transparency, Privacy and Security of its customers' data throughout the entire interaction process with our website and physical offices.

We detail below how we use, store or delete data so that you feel safe providing it.

We present a brief summary in order to facilitate the understanding of our Privacy and Personal Data Protection Policy:

Summary

Data processing agent: Bytebio
Role of Bytebio in data processing: Predominantly controlling

Type of personal information collected:

A Bytebio collects the information that the Customer provides when requesting a commercial proposal on our website or purchasing services in our physical offices.

For what purpose do we use your personal data?

- To deliver the contracted services;
- To send communications about services and provide a better experience to the Customer, making the Bytebio help solve your business challenges.

Your rights

The General Data Protection Law (LGPD) gives the Customer the right to request Bytebio, at any time, upon formal request, information regarding the data processed.

Important Concepts

Client: Any natural person who purchases products or services in physical stores, websites and applications;

Personal data: Any information relating to a person that identifies that person or that, used in combination with other processed information, identifies an individual. Furthermore, any information through which it is possible to identify a person or contact them.

Processing of personal data: The processing of personal data is considered to be the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, communication, transfer, dissemination or extraction of data from natural persons.

Data holder: Any natural person who has their personal data processed by Bytebio;

Purpose: What we want to achieve with the processing of personal data.

Need: The processing of personal data must be limited to the minimum necessary for the intended purpose. In other words, it must be relevant, proportionate and not excessive.

Consent: Clear and objective authorization that the holder gives for the processing of their personal data for a previously stipulated purpose. After giving consent, you can revoke it at any time. Revocation does not cancel previously carried out processing.

1. Who does this privacy policy apply to?

Applies to all customers of Bytebio, who in some way have their personal data processed by us, whether through a website or physical office.

2. What type of personal information do we collect and use?

When requesting a commercial contact, you will be asked to send information to carry out commercial negotiations. Name, Email and Telephone.

If you are interested in purchasing any of the services offered by Bytebio, information about the responsible person and the company will be requested for contractual purposes.

When purchasing any service through our website (www.bytebio.com), you will be asked to provide personal data for identification and use in contracts. On the website https://www.bytebio.com/loja, in addition to this data, credit card information or other billing information may be required. Our website uses the SSL security certificate, which encrypts all data collected before sending it to the server, protecting personal information during transmission.

You never have to answer any questions and can opt out of this exchange of information at any time. However, if you choose to withhold requested information, we may not be able to provide you with some or all of the Products and Services. Depending on the activity, some of the information we ask for is identified as mandatory and others as optional. If you fail to provide required information in connection with a specific activity or purchase, you may not engage in that activity or make such purchase. You will be informed about which information will be mandatory and/or optional in the requested and/or required information.

Your personal data may be collected by us or by third parties such as Smartlook.com, sro, VAT ID: CZ 095 08 830.

You may have the opportunity to subscribe to a periodic newsletter with updates on our services, technological news and digital transformation content. This newsletter allows Bytebio inform you about new Products and Services, updates, as well as other news relevant to the company. The subscription service requires you to provide only your email address and you can request its removal from our database at any time.


3. Why do we ask for your personal data?

Data is needed to:

  • Deliver the contracted services;
  • Optimize your interaction with us;
  • Ensure the security of the website and the data it processes;
  • Inform the Customer about offers and publicize our services;
  • Comply with legal obligations;
  • Administrative and management purposes.

Providing the data allows:

  • Deliver the purchased products or services;
  • carry out cancellation when requested in accordance with contractual rules and consumer law;
  • Send updates on order status and service communications;
  • Provide services tailored to the Customer’s needs;
  • Improve the shopping experience of your customers Bytebio;
  • Carry out market analysis and research;
  • Keep the Customer informed about the products and services we offer;
  • Run targeted online advertising;

4. Marketing Services

Marketing services are offered through free communications about offers and services aimed at the Customer, related to their profile and identified needs. This service covers E-mails, SMS and WhatsApp. It is worth noting that the Customer can cancel the service at any time by accessing “My Account”.

5. Who do we share your data with?

The information collected will only be shared when necessary: ​​(i) to adequately provide the services covered by its activities with partner companies; (ii) protection in case of conflict; (iii) upon judicial decision or request from a competent authority; (iv) with companies providing technological and operational infrastructure, such as payment intermediary companies and information storage service providers.

6. How long do we store personal information?

We store Customer information in accordance with the prescription rules of Brazilian Law.

7. What are the data subject’s rights?

With the entry into force of the LGPD, the holder of personal data will have the right to obtain from Bytebio, at any time, upon formal request, information regarding your data.

A Bytebio will have 15 days to respond to holders' requests. Requests will be analyzed as provided for in current legislation and, for legal reasons, some requests may not be fulfilled.

Data subjects, according to the text of the LGPD, can exercise their rights through:

I - confirmation of the existence of treatment;
II - access to data;
III - correction of incomplete, inaccurate or outdated data;
IV - anonymization, blocking or elimination of unnecessary, excessive or processed data that does not comply with the provisions of this Law;
V - data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
VI - deletion of personal data processed with the holder’s consent;
VII - information on public and private entities with which the controller shared data use;
VIII - information about the possibility of not providing consent and the consequences of refusal;
IX - revocation of consent.

8. How to exercise your rights?

You can exercise your rights by contacting us via email at suporte@bytebio.com

If you do not wish to receive marketing communications from us, you can unsubscribe by clicking on the unsubscribe link in the marketing email.

9. Children can shop at Bytebio?

A Bytebio does not sell to minors under 18 years of age.

10. Cookies and similar technologies

Cookies are small data files that are placed on your computer or other devices (such as smartphones or tablets) while you browse the website.

We use cookies, pixels and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, provide essential features and services, and to:

  • Track your preferences to send only offers that interest you;
  • Track the items stored in your shopping cart;
  • Carrying out research and diagnostics to improve content, products and services;
  • Prevent fraudulent activities;
  • Improve security;
  • If you block or reject our cookies, you may experience difficulty adding items to your shopping cart, proceeding to checkout, or using our products and services that require you to log in.

Click 'Help' in your browser settings to find out how to prevent it from accepting cookies and to be notified when you receive new ones; to see when they expire and to disable them. In the links below you will find more details on how to disable cookies in the most popular browsers:

Google Chrome
safari
Internet Explorer
Microsoft Edge
Opera

11. How can you keep your personal information safe?

A Bytebio uses the best security protocols to preserve the privacy of Customer data, but also recommends individual protection measures.

To maintain the security and protection of your personal data provided during registration or purchases, under no circumstances should your login and password be shared with third parties. Furthermore, when accessing your registration through “My Account”, especially on public computers, make sure you log out of your account to prevent unauthorized people from accessing and using the information without your knowledge.

12. Other important information about data protection

The Privacy Policy may be changed at any time, whether to meet legal and/or regulatory requirements, to comply with new technologies or whenever the Bytebio deem relevant.

13. How to contact the data protection officer of the Bytebio?

The data protection officer is the person chosen by the Bytebio to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD), when it is formalized. Any questions can be sent to the email suporte @bytebio.com.

14. Legislation and Forum

This policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law No. 13.709/2018, regardless of the Laws of other states or countries, with the Customer's home court being competent to resolve any doubts arising from this document.

15. last update

Updated on October 06, 2020.

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