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Find out what it is Bitrix24 and why it will transform your business

Get to know Bitrix24, a platform for business, with management, communication, social collaboration and discover why more than nine million companies around the world already use it

In this post you will see:

What is Bitrix24?

We know that managing a business is not a simple task. Regardless of size or segment, it takes a lot of organization to have control over all processes, monitor teams, guarantee the quality of products and services, offer customer support and also have time to seek innovation and creativity.

Now, imagine a single tool performing all these functions, with quality, efficiency and simplicity, unifying your company, optimizing your time and accelerating your results. Imagine being able, with it, to build an internal infrastructure with external relations. Manage communications, people, projects, customers and marketing campaigns. Everything from one place!

Did you imagine? It seems like a dream, but it's not. It exists and is already changing the reality of more than four million companies, of different sizes and sectors, in different countries, including here in the Brazil with success cases.

How can it help your company?

Now that you understand What is Bitrix24, You may be wondering: "Among so many features, how can the platform help with my challenges and transform my business?"

the more than 35 tools They can make you think a lot about where to start, after all you will have a lot at your disposal. But you don't need, nor should you, use everything at once. Start with the bottlenecks main ones and, over time, discover the infinite possibilities that the Bitrix24 offers.

WhatsApp com Bitrix24

Monitor your company's WhatsApp conversations in a single channel, combined with one of the most complete CRM on the market.

You can see how the integration with WhatsApp works and Bitrix24, made by Bytebio.
WhatsApp Bitrix | Bytebio

Communication

Any company needs to be able to communicate – internally and externally – to survive. Good and effective communication is capable of aligning processes, integrating employees and improving customer service.

O Bitrix24 offers a variety of communication tools, including corporate social networking, instant messaging, group chat, calls, mobile messaging, video calling and video conferencing, all already integrated into the account. One platform where the whole team can discuss ideas and collaborate.

And to make the communication process in your organization even more complete, the Bitrix24 also offers Android and iOS apps, which enable collaboration wherever you are.

Social Intranet

Although vital, internal communication continues to be one of the biggest challenges of companies of all sizes. If you are looking for a solution to eliminate noise and align teams with your company's purpose, the Bitrix24 is the answer.

Inspired by social networks such as Facebook, the company's intranet Bitrix24 has a series of innovative features that facilitate, simplify and improve communication between employees. With it, you increase the reach of information, engagement, integration and even the productivity of your team, strengthening organizational culture.

But it goes far beyond a simple communication channel. There are more than 30 tools that allow you to collaborate, plan, work on projects, share files, automate HR processes, create approval workflow, use shared calendars and many other possibilities.

All of this integrated into a social interface, which maximizes efficiency of communication at work.
Find out how to deploy Brazilian General Data Protection Law (LGPD) com Bitrix24 a company

Activity Flow

With Bitrix24 you have a Activity Flow unified, personalized and interactive. In it, all changes and new additions made to the intranet can be seen. Users can make real-time updates, post tracking, notifications and make communicated to the entire company.

From there, you can also schedule events, attach files and receive immediate feedback from your colleagues.
See our services Communication com Bitrix24

Instant Messenger

Instant messaging applications (such as WhatsApp, for example) are present in the lives of a large portion of the world's population and are often the preferred means of communication, mainly due to their practicality. For this reason, he would not be left out of the Bitrix24.

O internal messenger of Bitrix24 offers notifications systems and instant messaging, facilitating the transmission of information within an organization. In it, all messages are saved and can be consulted using the search tool.

The interface includes contact search, sharing files, images, gifs, as well as the possibility of mentions. In the window, there are availability indicators – Online, Available and Busy. The latter prevents messages from interrupting your workflow, but an indicator still displays the number of new messages.

The internal chat Bitrix24 is an excellent and free alternative to Slack and Whatsapp. Making communication much more organized and consolidated.

Chat Groups

It is also possible to create chat groups on Bitrix24, a good way to connect employees, whether they are in the same office, on different floors and units, or resolving issues outside the company. Answers Quick questions, dissemination of information and debate of ideas. In them, everyone can see and respond, in real time.

The group chat Bitrix24 also allows share the map with your travel mates files and images, in addition to mentions and visualization of Historical. This way, if someone in the discussion needs clarification or updates on something, just click.

Voice and Video Call

O Bitrix24 offers voice and video calls from your messenger – a good replacement for external phone services. And the coolest thing is that you can continue using the chat features during calls, useful for sending email addresses and websites, for example.

This way, all of your company’s communication is done internally.

Video conference

Does your company have customers, suppliers, partners and employees spread across the country? Can't always hold face-to-face meetings?

A video conference is your best option and Bitrix24 facilitates this distance communication. The platform allows videoconferences to be held with up to 48 people, in quality HD regardless of the method of access – via smartphone, tablet, or computer.

Telephony

Despite so many innovations, the telephone is still an important communication tool for most companies. O Bitrix24 can be used as a virtual PBX, call center or a telemarketing solution worldwide.

You also have the possibility of recording all the audio of your calls within the Bitrix24 CRM.

App

You can access the social intranet and collaborate on projects anywhere with the app Bitrix24. Through the app Bitrix24 you can use chat, audio and video calls and much more.

Additionally, you can also view your coworkers' contact information, read news in your activity feed, manage files, schedule events, monitor tasks, post comments, and you can work in the CRM. You collaborate wherever you are!
Mobile App Bitrix24 | Bytebio

Bitrix24 CRM

CRM Bitrix24 | Bytebio
There is a lot of talk about CRM. But do you know this term? Do you know what it means? CRM is the acronym for Customer Relationship Management or, in Portuguese, Customer Relationship Management.

Watch a complete video demonstrating CRM tools.
It is a set of strategies and technologies used, generally by software, to analyze your company's interactions with each customer or even a lead and potential buyer.
In the age of technology, the survival of companies is also directly linked to the way they communicate with their customers. A UX (user experience) has become a key differentiator for brands, which need to have the consumer at the center of their strategy. Therefore, the importance of a system of CRM.

Among the more than 35 tools available for your company, Bitrix24 CRM has a powerful CRM integrated, which will help you to centralize and organize all communication routes between company and customers, accelerating and simplifying your sales process.
New Bitrix24: check out what's new in the November 21 version

Lead Management

The CRM Bitrix24 stores all customer data, with analysis and reports. So, you can monitor each and every interaction that the customer – both the potential (lead) as the existing one – do with your company, and vice versa. It is worth noting that with the Bitrix24 you capture leads from different channels automatically and manage them in one only place.

You will know when that customer visited your website, which of your emails he opened and the calls made to him, for example. Interactions carried out, whether through social networks, instant messages, emails, live chat or phone calls, are centralized in the CRM. All. In one place!

From these interactions, you can also add notes, assign tasks and schedule meetings, for example. Everything to avoid leaving your client talking to themselves or no answers.

With customized reports, you can, for example, identify which customers are generating the highest returns for your company.

Much more work can be done complete and personalized with all the information about the customer in the palm of your hand, right? Not to mention that all this information recorded in the CRM Bitrix24 can be used to help teams anticipate possible problems and show the best paths. You start working with data analysis and indicators, which facilitates decision-making, making them much more assertive.

Having this total view of the customer, which includes interactions already carried out, preferences, data on behavior, purchase history and other pertinent information, helps your company to build a close relationship, in addition to allowing you to define new and better service strategies.
See our services with CRM Bitrix24

Marketing Automation

Have you ever thought about something that could facilitate your entire sales process and make it smart and scalable?

The CRM Bitrix24 has several rules sales and automation that can be activated by a variety of events. With them, you will be able to identify, monitor and act in a personalized way with your audience, improving the relationship in general and, consequently, sales.

Eg Based on customer behavior, you can add or remove them from marketing lists. If you work with a subscription service, you can automatically call or send emails to those customers who are nearing the end of their contract.

You can also automate the entire sales funnel and segmentation of prospects based on behavior, actions, or form responses. You can set up an entire workflow for your sales team, from the moment a customer signs up to receive information about your product, until you become a customer.

You can also segment contacts based on their activity in the CRM system and use marketing automation tools to send them personalized emails or track customer behavior by creating contact lists that you can find in Marketing Automation.

A campaign is automatically created when someone registers for a demo or event - whether online or offline - after visiting specific sections of your website. The system automatically generates a contact name and email address and uses it as the main information when creating a list of leads in the CRM.

To create this type of automated actions in CRM, simply create workflows in CRM.

Final balance: Reduction of of manual labor and increased efficiency of the sales team.

Integrations

The platform has integration with aplicativos such as Mailchimp, Gmail, Dropbox, Google Drive, in addition to allowing migrating data from other CRMs to Bitrix24. Another possibility is integration with the website of your company, without the need for coding.
O final score of this efficient management carried out by the CRM Bitrix24 is increased commercial efficiency, more closed deals, managing numerous interactions with customers at once and knowing all your audience’s needs.
Apps Bitrix24 | Bytebio

Task and project management

Lack of time, difficulties organizing tasks and controlling delivery deadlines, need to review processes. Do you identify with any or all of these situations? I would like to be able to manage everything with quality, agility and efficiency, and see a continuous workflow without the (dreaded!) operational bottlenecks?

Believe! O Bitrix24 does it for you. The platform's project and task management will simplify your life, optimize your processes and make your company much more productive. No more suffering!

Watch a complete video demonstrating the Task and Project Management tools.

Creating tasks and workgroups

There are many resources to enhance the efficiency of your business, individually and collectively. You can create tasks for yourself, for another member of your team or even delegate a task received.

It is also possible to create groups for each of your projects. Thus, all files, discussions, and tasks belonging to them are stored and available to the corresponding users. Groups contain all the social and organizational tools necessary to optimize operations and use the communication methods available in the Bitrix24. It's like a miniature intranet.

Tasks can also be integrated into calendar of the group and the time spent on each of them can be monitored, from start to finish. This makes it easier to set deadlines and ensure that projects are carried out at the correct time.

Gantt diagram

For those who are more visuals, No. Bitrix24, all tasks can be monitored by Gantt chart. It displays status, responsible parties and chronology of activities. This makes it simpler to monitor the progress of the project and make sure the entire team understands their responsibilities.

Kanban

No Bitrix24, you can also view tasks through Kanbans. Of Japanese origin, the word Kanban means "colored cards". The methodology also makes it easier to monitor each stage of the project or process, in a visual and organized way.
See our services related to Projects do Bitrix24

Accountants

Do you know that number that indicates the number of notifications from your messaging apps, emails and social networks? At the Bitrix24 also have! It shows you the number of tasks in progress, late or without a specific deadline, those created and followed by you and those that you are helping. You keep control of everything.

Checklist

For many, Setting small goals helps you accomplish larger tasks and projects. On Bitrix24, you can add a checklist to your tasks and set smaller, practical and achievable goals.

A simple feature that helps maintain motivation, positive thinking throughout the entire project, and, of course, organization and control on the progress of work. It works like "micro tasks" within a parent task.

Recurring tasks

There are several common processes within a company that are repeated on a recurring basis. Such as payments, one-on-one meetings and reporting, for example.

No Bitrix24, you can turn them into recurring tasks and automate when they start and end, and how often the repetition parameter is. And if you have a weak memory, you can still set a reminder via email or instant message (chat) remembering that your task was created automatically.

Task Automation

Task automations were created to facilitate and speed up workflows, even where human intervention is unnecessary. As Bitrix24, you can automate all those repetitive tasks that require so much of our time to perform. Your company gains time, productivity and quality, in addition to reducing costs and human errors.
By automating operational tasks, you increase your team's productivity in addition to reducing costs and the possibility of human error.
And the benefits are not only operational, but also strategic. This is because automations can improve your customers’ experience. To learn more about tasks and automations, you can read This post that we did. Furthermore, we have a very cool case how automations increased the conversion of leads into customers by 100% and 40% in annual revenue.

Contact Center

The new consumer communicates through different channels: email, telephone, social networks, instant messengers, online forms, live chat. Sometimes, it is even difficult to follow this movement. And the most complicated thing, often, is not getting in touch, but building a relationship with these customers.

For your company not get lost in the midst of so many messages from so many sources, Bitrix24 helps you organize everything. The platform brings together all your communication channels (yes, all!) in one place. You always keep informed and available, and also manages to build a relationship with its customers. Amazing, isn't it?!

Website and online store builder

O Bitrix24 goes far beyond the simple creation of websites, online stores and landing pages. The tool already comes with its own CRM, as well as a database builder. web forms with unlimited shipments, e-mail marketing campaigns and customer service through live chat, everything already integrated.

In practice, this means you can easily capture leads, convert them into customers and manage your entire business in your sales pipeline.
Using the website builder Bitrix24 you can create websites and landing pages without writing a line of code
With Bitrix24, anyone, without writing a single line of code, can build websites and e-commerce. There are dozens of templates modern and responsive so you can choose the one that best suits your business. Free domain name and hosting are included. Users will also have catalog, order and inventory management available.

It does not stop there! In this post here, you can check out more and more advantages of the website builder. Bitrix24!

New Bitrix24: check out the news
from the November 21 version

On November 23rd, the marketing team at Bitrix24 made a great presentation launch of its latest version, with updates to various aspects of the platform.


The changes mainly involved the collaboration and communication tools, such as: tasks and projects, marketing and data, email, calendars, video calls, mobile applications, product catalog, among others.


This release is now available on all accounts - except archived plans. Below, we bring you more information about the main news. Check out!

How much?

The prices of Bitrix24 They vary: there is a free version and subscription plans. They all offer tools for uploading, organizing and sharing files ranging from 5GB of storage space to 3TB, with space upgrade possibilities.

However, commercial plans may include additional module tools that are missing from the free plan.

Consult our table of plans and features.

A Bytebio is a GOLD partner Bitrix24 here in Brazil and we are ready to listen to you and assist you with your business challenges!

Plans overview Bitrix24

Logo Bytebio | GOLD partner of Bitrix24 in Brazil
We pay in up to 12 installments, In the card.
Purchase or renew your license Bitrix24 com comfort and safety with Bytebio.
We issue an invoice for your company.

License Bitrix24

Basic


Equivalent to
R$ 349/month
(Paid Quarterly)

5 users

24GB


⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package


Customer support

Business Administration

Buy in reais (R$)

License Bitrix24

Standard

Equivalent to
R$ 699/month
(Paid Quarterly)

50 users

100GB


⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package


Customer support

Business Administration

Buy in reais (R$)

License Bitrix24

Enterprise


From
R$ 2.799/month
(Paid Quarterly)

250 users

(upgrade up to 10k users)

3TB

⭐⭐⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package


Customer support

Business Administration

Buy in reais (R$)

License Bitrix24

Basic


Equivalent to
R$ 349/month
R$ 279/month
-20% off
(Paid annually)

5 users

24GB


⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package



Customer support

Business Administration

Buy in reais (R$)

License Bitrix24

Standard

Equivalent to
R$ 699/month
R$ 559/month
-20% off
(Paid annually)

50 users

100GB


⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package



Customer support

Business Administration

Buy in reais (R$)

License Bitrix24

Enterprise


Equivalent to
R$ 2.799/month
R$ 2.239/month
-20% off
(Paid annually)

250 users

3TB


⭐⭐⭐⭐

Collaboration

Chat

HD video calls

Calendar

Feed

Knowledge base


Tasks and projects

CRM

Drive

Contact Center

Website builder

Online store

Marketing

Online documents

Sales Intelligence

Business process automation

RH

Multiple branches

Scalability

Enterprise Package



Customer support

Business Administration

Buy in reais (R$)
Error get alias
Bitrix24
Your company. United.
A complete management platform with more than 35 tools for your team.
Bytebio Parceiro GOLD Bitrix24

We are partners
certificates
in Brazil

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