With ActiveChat, companies can improve customer service efficiency, increase customer satisfaction and reduce operational costs.
Freemium: Paid plans from 149 USD/m
✅ Pros
- Complete tool for customer service automation;
- Integration with different communication channels;
- Use of artificial intelligence to improve the efficiency and quality of service;
- Possibility to create personalized chatbots;
- Ease of use.
❌ Cons
- High prices for advanced plans;
- Technical knowledge may be required to create more complex solutions;
- Need for training to fully use the tool;
- Some more advanced features may not be available on all plans;
- Limitations for customizing templates and interface.