AI Tools

AI Tools
Project Manager

Activechat

ActiveChat is a platform for service automation customer support, ideal for contact center and support teams. With advanced features, the tool offers automation of live chat AI-assisted, conversational marketing, organizational knowledge management, contact center analytics, natural language chatbots, and more, all in one easy-to-use platform.

With ActiveChat, companies can improve customer service efficiency, increase customer satisfaction and reduce operational costs.

Freemium: Paid plans from 149 USD/m

Pros

  • Complete tool for customer service automation;

  • Integration with different communication channels;

  • Use of artificial intelligence to improve the efficiency and quality of service;

  • Possibility to create personalized chatbots;

  • Ease of use.

❌ Cons

  • High prices for advanced plans;

  • Technical knowledge may be required to create more complex solutions;

  • Need for training to fully use the tool;

  • Some more advanced features may not be available on all plans;

  • Limitations for customizing templates and interface.