IA CommercialMade for companies that use Kommo ou Bitrix24
Every message answered immediately. with a focus on sales.
A sales-focused AI that handles WhatsApp messages at any time and separates those who want to buy from those who aren't ready yet. Everything is recorded in your CRM.
- Official WhatsApp API
- Expert Partner Kommo
- No setup fee.
- Operation maintained by Bytebio
How works
Your commercial AI up and running in five steps.
- You document the business flow and company rules.
- A Bytebio implements and trains its AI
- Testing and adjustments in Harnz
- Partial and safe air entry
- Your commercial AI in the air.
What does she decide?
- Customer service available anytime via WhatsApp.AI responds on WhatsApp and schedules meetings at any time of day or night.
- Automatic remindersAutomatic confirmations via WhatsApp before the appointment, to remind the lead and prevent gaps in the schedule.
- Qualification before the meetingIt gathers what the lead wants to say before the meeting and delivers it in an organized way to the salesperson, without replacing the sales conversation.
Plans for 400 leads per month.
- 24 hour service1 agenda790 BRL/month
- Pre-sale CompleteMost chosenUp to 5 agendas1.170 BRL/month
- Commercial OperationUp to 15 agendasOn request
Unlimited calls with no setup fee.
Want to see the details?
Everything about Commercial AI, by topic. Tap to open.
Who is behind
We know your CRM inside and out.
A Bytebio is an Expert Partner of Kommo, the Gold level of the program, and Gold partner of Bitrix24We sell licenses, implement, and provide support for both CRMs. And the ByteGPT, our AI integration published on the Marketplace of Kommo, won the Kommo Awards 2024 for Best Local Integration.
- Expert Partner Kommo
The Gold level of the partner program of Kommo, since March 2024.
- Gold Partner Bitrix24
- Kommo Awards 2024
Better Local Integration, for the ByteGPT, the integration of AI from Bytebio in the Marketplace of Kommo.
- Licensing, deployment, and support with the same team.
The person who implements your CRM is also the one who operates your AI.
O Kommo with Bytebio O Bitrix24 with Bytebio The prize of ByteGPT
Better Local Integration
March 2024
Bitrix24
The bottlenecks
Solve the biggest bottlenecks in your sales process.
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Lost leads
Leads arrive outside of business hours and receive no response.
Commercial AI Solution
Customer service available anytime via WhatsApp.
AI responds on WhatsApp and schedules meetings at any time of day or night.
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Absences and cancellations
Leads fail to show up for scheduled meetings, creating gaps in the salesperson's schedule.
Commercial AI Solution
Automatic reminders
Automatic confirmations via WhatsApp before the appointment, to remind the lead and prevent gaps in the schedule.
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Overworked team
Salespeople are too busy answering simple questions to pay attention to those who are ready to buy.
Commercial AI Solution
Qualification before the meeting
It gathers what the lead wants to say before the meeting and delivers it in an organized way to the salesperson, without replacing the sales conversation.
No magic number
We won't promise a specific percentage increase in revenue, because that depends on your offer, your sales funnel, and your team. What we do promise is concrete: no lead will go unanswered due to time constraints, scheduled meetings will be added to the correct calendar, reminders will be automatically generated, and records will arrive organized in your CRM.
Want to see this running in your commercial?
View a demonstrationWhat does she do
AI that is the right-hand man of your sales team.
The tone of voice and the way she presents herself are defined by you: more formal or more personal, with the name you prefer. She's fully committed to your company.
Your business AI, your company's way.
- Name
- Lia(example: you choose the name)
- Do you know
- Products and servicesPrice tableConditionsCommercial teamSalespeople's schedule
- From the most formal to the most informal. Good evening, Marcos. How can I help you?
Negotiation, exceptions, and closing are up to your team.
Receives and qualifies
- It receives each lead by name, understands what the person is looking for, and directs them to the right path.
- It attends to the interested party, qualifies them, and builds trust by presenting the unique features of the product, service, and company.
- Reads images, screenshots, and documents that the lead sends.
- Receives and sends audio messages naturally.
Manage the schedule.
- Schedule appointments, confirm dates, send reminders, and call to return calls when things get cold.
- Protects the salesperson's schedule: fills appointment slots, reschedules, and reduces no-shows.
- Follow up with those who disappeared mid-conversation.
- Integration with your CRM (Kommo ou Bitrix24) and with your agenda
It all leads to the sale.
- It can be trained to close sales.
- It provides content and comparisons that help the lead make a decision.
- It suggests complementary items and plans (a natural upsell, without forcing anything).
- Collect payments the right way: send a payment link and follow up until completion.
Work with the team
- Get to know the sales team and each salesperson's area of expertise.
- Acknowledge your dissatisfaction immediately and express it to the appropriate person.
- Works as a team: delivers each opportunity ready for the salesperson to take over.
The available features vary depending on the plan chosen. The clearer your objective and what works best for your company's customer service, the more effective the AI will be. You customize the tone of voice, business rules, and content, and the AI team handles the rest. Bytebio She trains you.
Ideal profile
Who is Commercial AI for?
For companies that value agility, organization, and standardization, and want to centralize the sales process with artificial intelligence.
Efficiency in service
Every lead receives an immediate response, at any time, without depending on someone being available.
Automatic qualification
AI understands what the lead is looking for and delivers the context ready for the salesperson to act.
Scale without inflating the team.
More conversations handled by the same team, with a standardized and organized process.
Ideal for companies of
- E-commerce
- Firmare
- Real Estate
- Education
- health and medicine
- Technology
- Retail
- Services
- Financial
- and
Clinic or doctor's office? Get to know ByteClínicas
If you need to handle leads quickly, qualify them automatically, and scale sales without proportionally increasing your team, Sales AI is for you.
View a demonstrationWhere to start
Every good sale begins with a good diagnosis.
What is your situation?
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Case 1
My company already knows what makes a lead buy.
You know the routine: what the customer service representative says, how they present the proposal, when they follow up, and when they remind you. Your AI takes over this routine and executes it flawlessly, 24 hours a day.
View a demonstration -
Case 2
My sales still have gaps, and I'm not quite sure why.
Automating a service that isn't working only accelerates the problem. We start with a Service Diagnosis: together we map out what makes your lead advance and then return, before turning on your AI.
Starting with the Diagnosis
For those who aren't: if the idea is to hand over the entire operation to AI and never look at customer service again, we're not the right company. Customer relationships are serious business, and we prefer to tell you that now.
Does your demand extend beyond pre-sales via WhatsApp?
Discover the AI-powered Customer Service and Triage solution for organizing support, requests, and referrals between departments.
How works
The methodology that prepares your AI to reliably serve your sales needs.
You document the business flow and company rules.
We'll send you a guiding questionnaire where you can detail the service flow, the pricing structure, the conditions, what your AI should be called, and how it should behave.
A Bytebio implements and trains its AI
We handle all the behind-the-scenes work, implementing your service rules and training your AI to provide service as you specified in the previous step.
Testing and adjustments in Harnz
You are given access to Harnz to test your AI and request adjustments. This cycle repeats until you feel it's ready to go live.
Partial and safe air entry
Even after testing, you can deploy the AI to a portion of your contacts and, as you gain confidence, increase that portion until it reaches all your customer service interactions.
Your commercial AI in the air.
Your AI securely serving your leads, and the Bytebio on your side for her developments.
The heart of the process is step 3: that's where the real calibration work begins, with you talking to the AI before any leads are generated.
Do you understand how it works? See it running in a demo with an expert.
Schedule demoStretched
The infrastructure behind your commercial AI.
AI operates effectively because it's not alone: there's a robust infrastructure behind it.
There is an entire platform supporting your company's customer service: Harnz, developed by BytebioThis is where we configure, test, monitor, and evolve the operation. And you're not left out: you receive your own access, in your role, to talk to the AI before it goes live, approve what's good, and point out what needs adjusting.
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Harnz
The AI platform developed by Bytebiowhere your AI is configured, tested, monitored, and evolved. After delivery, it continues to be operated, measured, and adjusted.
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Kommo ou Bitrix24
The entire organizational and management structure for customer service that your team uses on a daily basis.
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Bytebio
Software engineering since 2009: those who develop are also the ones who deploy, operate, and evolve.
Your team continues using WhatsApp and your CRM. We'll handle the platform. The final decision is yours.
We're in charge. You make the rules.
- Tailored to your operation
Tone of voice, rules and conduct, with nothing technical on your part.
- Own access for testing
You interact with the AI within the platform and approve it before any customer speaks to it.
- It improves with time.
Continuous reviews, and you receive a snapshot of what was addressed during that period.
Plans
Find the plan that best suits you.
Three plans are available, with pricing based on the volume of leads processed per month.
The prices below are for 400 leads per month. During our conversation, we can calculate the price for your company.
Don't know the number? A good reference point is the total number of new conversations that come into the company's WhatsApp group in a month. We can help you calibrate it during the conversation.
More than 5.000 leads per month, or multiple brands and units? Talk to a consultant.
Unlimited calls with no setup fee.
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24 hour service
The basics done right, no unanswered leads.
R$ 790 /month
For 400 leads served per month
- 1 agenda
Ideal for operation with a salesperson or a schedule.
- Customer service available anytime via WhatsApp.
- Welcome each lead by name, understand their needs, and direct the service accordingly.
- It builds trust: it showcases the company's unique selling points.
- Schedule appointments, confirm, send reminders, and call for follow-up appointments.
- Understands audio, photos, and documents from the lead, and responds via text.
- Scheduling with Google Calendar
- Google Meet automated for online meetings
- Remembering a conversation, even after weeks.
- Lead record completed in your CRM.
- Your team takes over whenever they want.
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Most chosen
Pre-sale Complete
For a sales team with more than one sales channel.
R$ 1.170 /month
For 400 leads served per month
- Up to 5 agendas
- Up to 50 products or services
Ideal for growing businesses.
- Everything from 24/7 Customer Service
- Different targeting by product, service, or salesperson.For up to 20 products or services.
- Follow up with those who disappeared mid-conversation.
- Organizes what the lead is looking for so the team can take action.
- Budget based on the company's price list.Catalog with name and price, without checking availability or calculating the price.
- Lead documents archived by folder in Google Drive.
- Public scheduling page
- An audio response with AI-generated voice, which could be yours.
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Commercial Operation
When the funnel has too many people inside.
On request
Scope and volume defined with a consultant.
- Up to 15 agendas
Ideal for medium and large sales teams.
- Everything from the Complete Pre-sale
- Send supporting material before and after the meeting.
- It suggests the right materials and content for each type of lead.
- Full schedule including team, availability, and commission.
- Lead distribution among salespeople
- More than one WhatsApp number, for different units or brands.
- Integration with the ERP and with the management and scheduling system that the company already uses.
- Collect payments the right way: send a payment link and follow up until completion.
- Microsoft 365: Outlook, Teams and OneDrive
- Access control by profile, with a log of who accessed what.
- It suggests complementary products and services (natural upselling, without being pushy).
- Periodic service report, in business terminology.
- Priority monitoring of Bytebio
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Fixed price per month
No charge per conversation. The fee covers the assisted operation by [company name]. BytebioSetup, testing, monitoring, and continuous improvement. The price only changes based on lead volume when it truly grows.
Minimum stay of 3 months
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What counts as a fulfilled lead?
A different person interacts with the AI within the month. If the same lead returns multiple times, or exchanges fifty messages, it only counts once. Conversations are unlimited: what defines the plan is how many different people the company serves.
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Official WhatsApp API
The service runs on Meta's official API, not via QR code scanning. If your company doesn't already have it, we'll handle the activation process along with the setup.
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Multiple brands, units or franchises
Each unit operates independently, with its own schedules and data, and a single WhatsApp number can receive messages for all of them.
Talk to a consultant -
Integrated with your CRM
No KommoThe Commercial AI works within the funnel and triggers your account's Salesbot, which is why the Advanced plan or higher is required. Bitrix24The integration uses the platform's automations. The CRM license is purchased separately and follows the vendor's own cycle.
Still not using CRM? Bytebio takes care of the license -
Did it exceed the volume limit of the plan?
We give advance notice and discuss the next step. We never ask for surprises.
The deal
How the result is constructed
Artificial intelligence doesn't perform miracles, and anyone promising miracles is selling something else. A well-operated AI is configured, tested, approved by you, and calibrated with real leads. The result depends on both sides, and we prefer to agree on that now.
What remains with us
- End-to-end configuration and calibration
We assemble, adjust, and fine-tune the AI for your operation. The technical aspects don't involve you.
- Test before any real lead.
Nothing goes on air without passing through the testing environment and its approval, with gradual and reversible release.
- Follow-up that never ends
The operation is continuously reviewed and adjusted because supply changes, prices change, and the market changes.
- The limits of technology are our problem.
WhatsApp, calendars, and third-party services fluctuate from time to time. Managing that is our job, not yours.
What remains with the company
- clear rules
Table, conditions, discount limits, what can and cannot be said. An ambiguous rule generates an ambiguous response.
- Updated information
The AI responds with the material that the company provides. If the price, deadline, or stock changes, it notifies us, and we adjust.
- Test approval
You talk to the AI before it goes live and tell it what's good and what needs to change.
- Vendor on the circuit
AI handles volume and repetitive tasks. Negotiation, exceptions, and closing remain with your team, who are notified instantly.
The natural curve
The first day isn't a reflection of the result. The first few weeks are for calibration with real conversations: the AI improves with each adjustment, you approve, and it takes on more. That's why the setup is just the beginning. It's quick, but what makes the AI ready is the calibration that comes afterward, done with your participation.
AI that's working isn't the same as AI that's ready for your business. The difference between the two lies in this process.
- First dayAI in actionThe setup is quick, and the first day doesn't reflect the outcome.
- First weeksCalibration with real conversationsThe AI improves with each adjustment; you approve, and it takes on more.
- Under the regimeReady for your businessWhat makes AI ready is calibration, which is done with your participation.
Under control
The part you don't need to manage.
Setting up an artificial intelligence system to converse with leads is easy. The difficult part is keeping it accountable, within company rules, and under control. That's our job.
You approve before the first lead.
Before going live, you talk to her and point out what needs to change. You can release it first only to your numbers and then roll it out gradually.
She says what you allow her to say.
What can be said, what can't, how to handle values, and when to refer to a salesperson. You define it, she obeys.
Your team takes over whenever they want.
At any moment, someone from the team joins the conversation, and the AI immediately backs off without interrupting. Once finished, it resumes on its own.
Pause button
One request from you and she stops responding immediately, until you tell her to turn it back on.
Changed and didn't like it? We can go back.
Each adjustment is recorded and can be reversed without taking the service offline.
If something goes wrong, the lead is not lost.
When the AI is unable to respond, the contact is still entered into your CRM, with a notification sent to the team. No one is left hanging.
Fixed price, no surprises on your bill.
The technology cost is ours, not yours. You pay the plan price, with no charges per call or per call.
Someone taking care of this every day.
A Bytebio It configures, monitors, adjusts, and evolves the service over time. You don't just receive a tool and a manual.
She doesn't replace your salesperson.
She handles the volume: responding quickly, qualifying interest, scheduling, and recording. Negotiation, exceptions, and closing remain with her team, who receive the conversation ready-made, with the form filled out and the entire context.
Are these bottlenecks part of your routine? Let's solve them in practice.
Schedule demoFAQ
Questions about Commercial AI
How does Commercial AI work in your operation, with your CRM and WhatsApp, and what factor is included in the price?
Commercial AI
What type of company is Commercial AI for?
Commercial AI Bytebio It is designed for companies that use the Kommo CRM or the Bitrix24They seek efficiency in customer service and automatic lead qualification, and want to scale sales with artificial intelligence. It serves e-commerce, consulting, real estate, education, healthcare, technology, retail, services, finance, and other sectors. For clinics and medical offices, the... Bytebio have the ByteClinics, designed for routine healthcare.
Will AI replace my salespeople?
No, and it shouldn't. She handles the volume: responding quickly, qualifying interest, scheduling, and recording. Negotiation, exceptions, and closing remain with her team, who receive the conversation ready-made, with the form filled out and the entire context. The salesperson stops answering repetitive questions and starts talking only to those who are worth their time.
How long until the AI starts handling leads?
The initial setup is the quick part. After that comes calibration: the AI is tested with you, adjusted, and gradually released, first to test numbers, then to a portion of the conversations, and finally to all of them. The pace also depends on the company: the faster the rules, materials, and approvals arrive, the faster they take over. We prefer to release it safely rather than promise a date and transfer the risk to your lead.
What is the company's role in all of this?
Three things: define the rules (table, conditions, limits, what can and cannot be said), keep the information updated, and approve the tests before the AI goes live. The rest—configuration, monitoring, and adjustments—is up to the developer. BytebioAI reflects what it receives: with clear rules and up-to-date material, it responds correctly.
What if the AI gives the wrong answer to a lead?
Before going live, it's tested and approved by you. After that, if something goes wrong, you have a pause button; we correct it, and the adjustment is reversible. And when it can't respond, the contact is notified in your CRM, instead of being left without a response.
Does AI respond via audio? Is it possible to use a company voice?
She understands the audio messages that the lead sends on all plans and responds by text. Starting with the Complete Pre-sale plan, she can also respond with audio, using a natural voice generated by AI or, if the company prefers, with a cloned voice from their own team. In both cases, voice generation uses credentials contracted by the company with the chosen provider (OpenAI or ElevenLabs): we configure, integrate, and operate it, and voice usage is charged to that provider's account.
CRM and WhatsApp
Do I need the official WhatsApp API?
Yes. The service runs on Meta's official API, not via QR code scanning. If your company doesn't already have it, the Bytebio It conducts the activation process along with the setup.
Which plan? Kommo Do I need to have it?
The Advanced plan or higher. The AI triggers your account's Salesbot to fire up automations within the sales funnel, and the Salesbot only exists from the Advanced plan onwards. The Basic plan also limits the number of connected WhatsApp numbers. The plans are available on [website/platform name]. page of Kommo.
And in Bitrix24What do I need to have?
A plan that releases the REST API from Bitrix24Because it's through webhooks that Harnz connects to your account. According to the official documentation... Bitrix24The REST API is included in the paid plans of the Vibe+ line; the Free plan and the Essentials line do not include it. During our conversation, we'll review your account plan and, if you need to change it, we'll handle the licensing with you. The plans are available on [website/platform name]. page Bitrix24.
I don't use CRM yet. Can I contract everything through you?
You can do it. A Bytebio is an Expert Partner of Kommo, the Gold level of the program, and Gold partner of Bitrix24...and handles licensing, setup, and support along with the Commercial AI. These are two separate contracts with their own cycles: the license follows the CRM's cycle, and the Commercial AI follows its own. You only deal with one team.
Costs and contract
Is there a setup fee or a contract?
There is no setup fee: assembly, calibration, and testing are already included in the service, which is why the contract has a minimum term of 3 months – the period during which the operation is set up, approved by you, and goes live. The monthly fee starts from the date of contracting, and going live depends on your approval in the tests. If the company prefers to contract without a minimum term, it's possible to do so with a one-time initial setup fee: the sales representative will explain the conditions.
Are there any additional costs beyond the plan?
External costs are charged by the suppliers themselves, never by us. The CRM license, contracted with the Kommo or with the Bitrix24.
Meta's per-message rate, charged directly to the company's WhatsApp account: since October 1, 2026, for recipient numbers in Brazil, the list rate is... R$ 0,0350 on accounts billed in BRL or US$ 0,0068 on accounts billed in USD per delivered service or utility message. Service messages (untemplated replies within 24 hours of the customer's last message) have the first 1.000 deliveries per business number each month free; billing starts at the 1.001st, and the balance does not accumulate. Utility templates (Meta-approved templates, such as appointment confirmations) are billed even within the 24-hour window and do not use this allowance. The 72-hour free window for qualified entries per click-to-WhatsApp ad or Facebook Page button still applies if the business responds within 24 hours. Messages received from the customer are not billed by Meta. We design customer service to use the necessary number of messages, without waste. Check the rates and conditions at Meta..
And, only if the company opts for audio responses, the voice provider of their choice (OpenAI or ElevenLabs). What's ours stays ours: the cost of artificial intelligence and the platform is included in the plan.
What counts as a fulfilled lead?
A different person interacts with the AI within the month. If the same lead returns multiple times, or exchanges fifty messages, it only counts once. Conversations are unlimited. If the company exceeds the plan's volume, we'll notify you beforehand and discuss the next step.
Start with the demonstration.
See how the service works with a case from your own operation before making any decisions.
- Made for companies that use Kommo ou Bitrix24
- Unlimited calls and no setup fee.
- You approve before the first lead.