ByteClinicsMade for clinics that use Kommo CRM
The reception area of your clinic, Available anytime.
An artificial intelligence that answers calls via WhatsApp, greets users by name, schedules appointments with the right doctor, confirms appointments, collects payments, calls for follow-up appointments, and records everything in your system. Kommo.
- Official WhatsApp API
- Expert Partner Kommo
- Health data processed under the LGPD (Brazilian General Data Protection Law)
- Operation maintained by Bytebio
How works
Your smart on-air reception, in five steps.
- You document the patient flow and clinic rules.
- A Bytebio implements and trains its AI
- Testing and adjustments in Harnz
- Partial and safe air entry
- Your smart reception in the air
What does she decide?
- Customer service available anytime via WhatsApp.AI responds on WhatsApp and schedules appointments at any time of day or night.
- Automatic remindersAutomatic confirmations via WhatsApp before the appointment, to remind the patient and prevent gaps in the schedule.
- Information before the consultationIt gathers what the patient wants to say before the appointment and delivers it organized to the professional, without replacing the clinical evaluation.
Plans for 400 patients per month.
- 24h reception1 agenda790 BRL/month
- Full ReceptionMost chosenUp to 5 agendas1.170 BRL/month
- Clinical OperationUp to 15 agendas1.850 BRL/month
Want to see the details?
Everything about ByteClínicas, by topic. Tap to open.
Who is behind
We know your Kommo inside
A Bytebio is an Expert Partner of KommoThe Gold level of the program: we sell licenses, handle setup, and provide support. And the ByteGPT, our integration published on the Marketplace of Kommo, won the Kommo Awards 2024 for Best Local Integration.
- Expert Partner Kommo
The Gold level of the partner program, since March 2024.
- Kommo Awards 2024
Better Local Integration, for the ByteGPT, the integration of AI from Bytebio in the Marketplace of Kommo.
- Licensing, setup, and support all handled by the same team.
Who installs yours? Kommo It's who operates your AI.
Better Local Integration
March 2024
The bottlenecks
Solve the biggest bottlenecks in your clinic.
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Lost contacts
Patients try to contact us outside of business hours and are unable to schedule an appointment.
ByteClinics Solution
Customer service available anytime via WhatsApp.
AI responds on WhatsApp and schedules appointments at any time of day or night.
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Absences and cancellations
Patients miss appointments without notice, creating gaps in the schedule and causing financial losses.
ByteClinics Solution
Automatic reminders
Automatic confirmations via WhatsApp before the appointment, to remind the patient and prevent gaps in the schedule.
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Overwhelmed reception
The staff are too busy with simple questions to give attention to those who are in the clinic.
ByteClinics Solution
Information before the consultation
It gathers what the patient wants to say before the appointment and delivers it organized to the professional, without replacing the clinical evaluation.
No magic number
We won't promise a specific percentage increase in revenue, because that depends on your structure, your schedule, and your team. What we do promise is concrete: no patient will be left without a response due to scheduling conflicts, appointments will be correctly scheduled, reminders will be automatically generated, and the record will arrive organized in your CRM.
What does she do
AI that is the right-hand man of your reception team.
The tone of voice and the way she presents herself are defined by you: more formal or more welcoming, with the name you prefer. She wears your clinic's lab coat.
Your customer service AIIn the style of your clinic
- Name
- Clara(example: you choose the name)
- Do you know
- Doctors from homeIndustriesCooperationValue tableTimetables
- From the most formal to the most welcoming. Good evening, Rebecca. How can I help you?
Sensitive cases and clinical decisions are left to your team.
Welcomes and guides
- Greets each patient by name, understands their needs, and directs their care appropriately.
- It attends to the interested patient, provides qualifications and builds trust, showcasing the doctor's, procedure's, and clinic's unique selling points.
- Get to know the doctors at the hospital and their specialties.
- Receives and sends audio messages naturally.
- Reads images, documents, and health insurance cards.
Manage the schedule.
- Schedule appointments, confirm, send reminders, and call for follow-up appointments.
- Protects the doctor's schedule: fills appointments, reschedules, and reduces no-shows.
- Follow up with those who disappeared mid-conversation.
- Integration with your medical records and scheduling system.
Accompany the patient
- Sends material before and after consultation or procedure.
- It suggests educational materials for each case.
- It suggests new procedures and a follow-up routine (natural upselling, without forcing).
- Collect payments the right way: send a payment link and follow up until completion.
Work with the team
- Acknowledge your dissatisfaction immediately and express it to the appropriate person.
- Each case is handed over ready for the secretary or doctor to take over.
- Your team takes over the conversation whenever they want, and the AI steps back immediately.
The available features vary depending on the plan chosen. The clearer your objective and what works best in your clinic's customer service, the more effective the AI will be. You customize the tone of voice, business rules, and content, and the AI team... Bytebio She trains you.
Where to start
Every good treatment begins with a good diagnosis.
What is your situation?
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Case 1
My clinic already knows what makes the patient schedule an appointment.
You know the routine: what the receptionist says, how they introduce the doctor and the procedure, when they confirm, and when they remind you. Your AI takes over this routine and executes it flawlessly, 24 hours a day.
Get to know ByteClínicas -
Case 2
My schedule still has gaps, and I'm not quite sure why.
Automating a service that isn't working only exacerbates the problem. We start with a Service Diagnosis: together, we map out what makes your patient book an appointment and return, before activating your AI.
Starting with the Diagnosis
For those who aren't: if the idea is to hand over the entire clinic to AI and never look at patient care again, we're not the right company. Caring for patients is serious business, and we prefer to tell you that now.
How works
The methodology that prepares your AI to safely serve the clinic.
You document the patient flow and clinic rules.
We'll send you a guiding questionnaire where you can detail the entire clinic's patient care flow, your preferences, what your AI should be called, and how it should behave.
A Bytebio implements and trains its AI
We handle all the behind-the-scenes work, implementing your service rules and training your AI to provide service as you specified in the previous step.
Testing and adjustments in Harnz
You are given access to Harnz to test your AI and request adjustments. This cycle repeats until you feel it's ready to go live.
Partial and safe air entry
Even after testing, you can deploy the AI to a portion of your contacts and, as you gain confidence, increase that portion until it reaches all your customer service interactions.
Your smart reception in the air
Your AI safely caring for your patients, and the Bytebio on your side for her developments.
The heart of the process is step 3: that's where the real calibration work begins, with you talking to the AI before any patient.
Do you understand how it works? See it running in a demo with an expert.
Schedule demoStretched
The infrastructure behind ByteClínicas
AI operates effectively because it's not alone: there's a robust infrastructure behind it.
There is an entire platform supporting your clinic's service: Harnz, developed by BytebioThis is where we configure, test, monitor, and evolve the operation. And you're not left out: you receive your own access, in your role, to talk to the AI before it goes live, approve what's good, and point out what needs adjusting.
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Harnz
The AI platform developed by Bytebiowhere your AI is configured, tested, monitored, and evolved. After delivery, it continues to be operated, measured, and adjusted.
Meet Harnz -
Kommo CRM
The entire organizational and management structure for customer service that your team uses on a daily basis.
O Kommo with Bytebio -
Bytebio
Software engineering since 2009: those who develop are also the ones who deploy, operate, and evolve.
Learn more about us Bytebio
Your team continues to use WhatsApp and the KommoThe platform stays with us. The final decision rests with you.
We're in charge. You make the rules.
- Tailored to your clinic
Tone of voice, rules and conduct, with nothing technical on your part.
- Own access for testing
You interact with the AI within the platform and approve it before any patient speaks to it.
- It improves with time.
Continuous reviews, and you receive a snapshot of what was addressed during that period.
Plans
Find the plan that best suits you.
Three plans, with the price depending on the volume of patients seen per month.
The prices below are for 400 patients per month. During our discussion, we can calculate the price for your clinic.
Don't know the exact number? A common guideline is 2 to 3 times the total number of consultations the clinic performs in a month. We can help you determine the correct number during our conversation.
More than 5.000 patients per month, or a network with multiple locations? Talk to a consultant.
Unlimited calls with no setup fee.
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24h reception
The basics done well, with no gaps in the schedule.
R$ 790 /month
For 400 patients served per month
1 agenda
Basic setup, well done. Ideal for a doctor's office or clinic with a professional.
- Customer service available anytime via WhatsApp.
- Greets each patient by name, understands their needs, and directs their care appropriately.
- It builds trust: it highlights the doctor's, the procedure's, and the clinic's unique selling points.
- Schedule appointments, confirm, send reminders, and call for follow-up appointments.
- Understands audio, photos, and patient documents, and responds via text.
- Scheduling with Google Calendar
- Automated Google Meet for online customer service.
- Remembering a conversation, even after weeks.
- Patient form completed in Kommo
- Your team takes over whenever they want.
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Most chosen
Full Reception
For a clinic with a team and more than one specialty.
R$ 1.170 /month
For 400 patients served per month
Up to 5 agendas
Multiple professionals or specialties. Ideal for growing clinics.
- Everything from 24-hour Reception
- Different targeting by specialty, procedure, or physician.
- Follow up with those who disappeared mid-conversation.
- It organizes what the patient is looking for so the team can act.
- Budget based on the clinic's price list.
- Patient documents filed by folder in Google Drive.
- Public scheduling page
- An audio response with AI-generated voice, which could be yours.
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Clinical Operation
When the agenda has a lot of people involved
R$ 1.850 /month
For 400 patients served per month
Up to 15 agendas
For organizing high volumes of cases. Ideal for medium and large clinics.
- Everything from Complete Reception
- Sends material before and after consultation or procedure.
- It suggests educational materials for each case.
- Full schedule including team, availability, and commission.
- Distribution of patients among professionals
- More than one WhatsApp number, for different units or brands.
- Integration with the clinic's existing management, medical record, and scheduling system.
- Collect payments the right way: send a payment link and follow up until completion.
- Microsoft 365: Outlook, Teams and OneDrive
- Access control by profile, with a log of who accessed what.
- It suggests new procedures and a follow-up routine (natural upselling, without forcing).
- Periodic service report, in business terminology.
- Priority monitoring of Bytebio
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Fixed price per month
No charge per conversation. The fee covers the assisted operation by [company name]. BytebioSetup, testing, monitoring, and continuous improvement. The price only changes based on patient volume when the clinic truly grows.
Minimum stay of 3 months
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What counts as a patient being treated?
A different person interacts with the AI within the month. If the same patient returns multiple times, or exchanges fifty messages, it only counts once. Conversations are unlimited: the plan is determined by how many different people the clinic serves.
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Official WhatsApp API
The service runs on Meta's official API, not via QR code scanning. If your clinic doesn't already have it, we'll handle the activation along with the setup.
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Network, franchise, or more than one unit
Each unit operates independently, with its own schedules and data, and a single WhatsApp number can receive messages for all of them.
Talk to a consultant -
Integrated into Kommo, starting from the Advanced plan
ByteClínicas works within Kommo CRM and triggers the Salesbot in your account. That's why you need to be on the Advanced plan or higher, where the Kommo This unlocks Salesbot and funnel automations. The license is purchased separately and follows the same cycle as Salesbot itself. Kommo.
Not using yet Kommo? A Bytebio takes care of the license -
Did it exceed the volume limit of the plan?
We give advance notice and discuss the next step. We never ask for surprises.
The deal
How the result is constructed
Artificial intelligence doesn't perform miracles, and anyone promising miracles is selling something else. A well-operated AI is configured, tested, approved by you, and calibrated with real patients. The result depends on both sides, and we prefer to agree on that now.
What remains with us
- End-to-end configuration and calibration
We assemble, adjust, and fine-tune the AI for your clinic. The technical aspects don't involve you.
- Test before any real patient.
Nothing goes on air without passing through the testing environment and its approval, with gradual and reversible release.
- Follow-up that never ends
The operation is continuously reviewed and adjusted because the clinic changes, the price changes, and the patient changes.
- The limits of technology are our problem.
WhatsApp, calendars, and third-party services fluctuate from time to time. Managing that is our job, not yours.
What remains with the clinic
- clear rules
Values, policies, agreements, what can and cannot be said. An ambiguous rule generates an ambiguous response.
- Updated information
The AI responds with the information provided by the clinic. If the schedule or hours change, notify us, and we adjust accordingly.
- Test approval
You talk to the AI before it goes live and tell it what's good and what needs to change.
- People on the circuit
AI handles the volume and repetitive tasks. Sensitive cases remain with your team, who are notified immediately.
The natural curve
The first day isn't a reflection of the result. The first few weeks are for calibration with real conversations: the AI improves with each adjustment, you approve, and it takes on more. That's why the setup is just the beginning. It's quick, but what makes the AI ready is the calibration that comes afterward, done with your participation.
AI that's working isn't the same as AI that's ready for your business. The difference between the two lies in this process.
- First dayAI in actionThe setup is quick, and the first day doesn't reflect the outcome.
- First weeksCalibration with real conversationsThe AI improves with each adjustment; you approve, and it takes on more.
- Under the regimeReady for your businessWhat makes AI ready is calibration, which is done with your participation.
Under control
The part you don't need to manage.
Setting up an artificial intelligence system to converse with patients is easy. The difficult part is keeping it responsible, within the clinic's rules, and under control. That's our job.
You approve it before the first patient.
Before going live, you talk to her and point out what needs to change. You can release it first only to your numbers and then roll it out gradually.
She says what you allow her to say.
What can be said, what cannot, how to address values, and when to refer someone to a specific person. You define it, and they obey.
Your team takes over whenever they want.
At any moment, someone from the clinic joins the conversation, and the AI immediately backs off without interrupting. Once finished, it resumes on its own.
Pause button
One request from you and she stops responding immediately, until you tell her to turn it back on.
Changed and didn't like it? We can go back.
Each adjustment is recorded and can be reversed without taking the service offline.
If something goes wrong, the patient is not lost.
When the AI is unable to respond, the contact enters your Kommo Likewise, with a warning to the team. No one is left in the dark.
Fixed price, no surprises on your bill.
The technology costs are covered by us. You pay the plan price, with no charges per call or per call.
Someone taking care of this every day.
A Bytebio It configures, monitors, adjusts, and evolves the service over time. You don't just receive a tool and a manual.
What she doesn't do
It doesn't diagnose, doesn't assess symptoms, doesn't prescribe treatment, and doesn't replace a healthcare professional. And it doesn't replace the reception area: it removes the repeated questions and unconfirmed appointment times, allowing your team to focus on the patient in front of you. The clinical decision always rests with the person trained to make it.
Are these bottlenecks part of your routine? Let's solve them in practice.
Schedule demoFAQ
Questions about ByteClínicas
How does ByteClínicas work in your clinic, with the Kommo And WhatsApp, and what goes into the price.
ByteClinics
Will ByteClínicas replace my secretary?
No. ByteClínicas acts as a 24/7 assistant that filters repetitive questions, schedules appointments, and qualifies patients, allowing your team to focus on more complex tasks and in-person patient care.
How does the integration with the calendar work?
The AI consults the schedule on Google Calendar in real time, offers the patient available times, and blocks the time slot as soon as they confirm. In the Clinical Operation plan, the integration extends to the management, medical record, and scheduling system that the clinic already uses.
Is it possible to have more than one doctor on the same account?
Yes. In the Full Reception plan, with up to 5 schedules, and in the Clinical Operation plan, with up to 15, the AI manages multiple schedules and directs the patient to the right professional, based on what they are looking for or their preference.
What if the patient wants to speak to a human?
AI identifies the request, or complex situations that deviate from the norm, and automatically transfers the service to your team, delivering the entire conversation history to expedite the service.
How long until AI is treating patients?
The initial setup is the quick part. After that comes calibration: the AI is tested with you, adjusted, and gradually released, first for test numbers, then for a portion of the conversations, then for all of them. The pace also depends on the clinic: the faster the rules, materials, and approvals arrive, the faster it takes over. We prefer to release safely rather than promise a date and transfer the risk to your patient.
What if the AI gives a patient the wrong answer?
Before going live, it's tested and approved by you. After that, if something goes wrong, you have a pause button; we correct it, and the adjustment is reversible. And when it can't respond, the contact goes to your... Kommo with a notification for the team, instead of leaving it unanswered.
What is the clinic's role in all of this?
Three things: define the rules (values, policies, what can and cannot be said), keep the information updated, and approve the tests before the AI goes live. The rest—configuration, monitoring, and adjustments—is up to the developer. BytebioAI reflects what it receives: with clear rules and up-to-date material, it responds correctly.
Does AI respond via audio? Can the clinic's voice be used?
She understands the audio messages that the patient sends on all plans and responds by text. Starting with the Complete Reception plan, she can also respond with audio, using a natural voice generated by AI or, if the clinic prefers, a cloned voice from their own team. In both cases, voice generation uses credentials contracted by the clinic with the chosen provider (OpenAI or ElevenLabs): we configure, integrate, and operate it, and voice usage is charged to that provider. Thus, the clinic chooses the voice, the provider, and how much it uses.
Kommo and WhatsApp
Which plan? Kommo Do I need to have it?
The Advanced plan or higher. The AI triggers your account's Salesbot to fire up automations within the sales funnel, and the Salesbot only exists from the Advanced plan onwards. The Basic plan also limits the number of connected WhatsApp numbers. The plans are available on [website/platform name]. page of Kommo.
I'm on the Basic plan. What changes?
You need to upgrade to Advanced before you can begin. The upgrade happens within your own account. Kommo and, as an Expert Partner of KommoWe'll take care of that for you, including helping you determine how many users make sense for the size of your clinic, so you don't pay for unnecessary licenses.
I need to redo mine. Kommo How do I use ByteClínicas?
No. The AI works within the funnel, fields, labels, and Salesbots you already have. During setup, we map what exists and create only what's missing, with your approval before any changes are made.
I don't use it yet. KommoCan I hire everything through you?
You can do it. A Bytebio is an Expert Partner of KommoThe Gold level of the program, which handles licensing, setup, and support. These are two separate contracts, each with its own cycle: Kommo There is a minimum period defined by them, and ByteClínicas follows its own cycle. You only communicate with one team.
Do I need the official WhatsApp API?
Yes. The service runs on Meta's official API, not via QR code scanning. The account belongs to the clinic, Meta bills them directly, and... Bytebio It conducts the activation process along with the setup.
Costs and contract
Are there any additional costs beyond the plan?
External costs are charged by the suppliers themselves, never by us. The license of Kommo, contracted with the Kommo.
Meta's per-message rate, charged directly to the clinic's WhatsApp account: since October 1, 2026, for recipient numbers in Brazil, the list rate is... R$ 0,0350 on accounts billed in BRL or US$ 0,0068 on accounts billed in USD per delivered service or utility message. Service messages (untemplated replies within 24 hours of the customer's last message) have the first 1.000 deliveries per business number each month free; billing starts at the 1.001st, and the balance does not accumulate. Utility templates (Meta-approved templates, such as appointment confirmations) are billed even within the 24-hour window and do not use this allowance. The 72-hour free window for qualified entries per click-to-WhatsApp ad or Facebook Page button still applies if the business responds within 24 hours. Messages received from the customer are not billed by Meta. We design customer service to use the necessary number of messages, without waste. Check the rates and conditions at Meta..
And, only if the clinic opts for audio responses, the voice provider chosen by them (OpenAI or ElevenLabs). What's ours stays ours: the cost of artificial intelligence and the platform is included in the plan.
Is there a setup fee or a contract?
There is no setup fee: assembly, calibration, and testing are already included in the service, which is why the contract has a minimum term of 3 months – the period during which the operation is set up, approved by you, and goes live. The monthly fee starts from the date of contracting, and going live depends on your approval in the tests. If the clinic prefers to contract without a minimum term, it's possible to do so with a one-time initial setup fee: the sales representative will explain the conditions.
What counts as a patient being treated?
A different person interacts with the AI within the month. If the same patient returns multiple times, or exchanges fifty messages, it only counts once. Conversations are unlimited. If the clinic exceeds the plan's volume, we notify you beforehand and discuss the next step.
Start with the demonstration.
See the service in action with a case from your own clinic before making any decisions.
- Made for clinics that use Kommo CRM
- Unlimited calls and no setup fee.
- You approve it before the first patient.