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Six Features of Bitrix24 to Boost your Business

Among the various tools that make up the Bitrix24, now find out about 6 of them that are capable of optimizing your business and also your management.

Bitrix24 is a collaboration platform with a suite of features designed to help you and your team work more efficiently and productively. In addition to many others, the software provides an integrated set of tools such as:

Project management

Task management

Communication

time tracking

Document storage and collaboration

Reporting and Billing

In this text we will take a detailed look at some of the resources of Bitrix24 most useful for businesses - not just software vendors - and the ways you can leverage them.

Bitrix24 is a collaboration platform with a suite of features designed to help you and your team work more efficiently and productively.


The software provides an integrated set of tools which cover:


  • Project management
  • Communication
  • Document storage
  • Collaboration
  • Task management
  • time tracking
  • Reporting and billing

In this text we will take a detailed look at some of the features of Bitrix24 most useful for businesses - not just software vendors - and the ways you can leverage them.

Task management

The first feature to highlight is task management. The platform's task management tool lets you create activities, assign them to team members, and track their progress.

Therefore, when create a new task, you can include a description, add a due date, set a priority level, and assign the activity to a specific person. You can also create subtasks using drag and drop functionality, which can be useful for organize large projects into smaller steps.

As such, the task management tool also includes a workflow feature that allows you to establish rules for when and how tasks should be handled. For example, you can set a rule that sends project stakeholders an email whenever a certain task is updated.

Workflow functionality can be useful for automate certain processes in the business.
Task management Bitrix24
Manage your tasks on Bitrix24 for desktop and mobile
This article may interest you: "How to create task automation rules in Bitrix24"

Time tracking

Another important feature of the collaboration platform Bitrix24 is the functionality of time tracking. The monitoring tool allows you to track the period spent on various tasks.

You can use the functionality to divide your work into smaller units and track your progress toward meeting goals. specific goals.

Additionally, the time tracking feature can also act as a productivity tool. It lets you create reminders, enter recurring tasks, and assign tasks to specific people.

Finally, the tool allows you to generate detailed reports and graphs, which can help you better understand your productivity over time.

These reports can also be useful in team management, allowing you to see which tasks are taking up the most time and by whom.
Time Tracking Screen in Bitrix24

Meeting and Videoconferencing Rooms

Another attribute of collaboration platform Bitrix24 are the meeting rooms and the video conferencing functionality. The use of rooms allows the creation of virtual meetings, in addition to the possibility of inviting other team members to participate in real time.


You can use the meeting rooms feature to hold one-on-one conventions, brainstorming, sales calls, team meetings, and more.

In turn, the video conferencing feature allows you to hold video calls with other team members, suppliers, customers and other interested parties.


You can also use the meeting rooms to organize recurring events. This can be useful for teams working on different projects, allowing stakeholders to hold regular meetings.

Meeting Rooms and Videoconferencing Screen

Document storage and file management

Another important aspect of the collaboration platform Bitrix24 is the functionality of document storage and file management. It allows you to upload and store all types of documents, such as photos, images, videos, spreadsheets and much more.


Therefore, this functionality also allows you to create different folders, upload several files at the same time and create folders with subfolders. There are some ways to take advantage of resources, such as storing assets related to your projects.


This can be useful if you work with a team that collaborates on their projects and needs to store assets like photos, videos, etc.

Document Storage and File Management Page

Cloud-based Contact Center

Another feature of the platform Bitrix24 is the functionality of contact center cloud-based, which allows the creation of a virtual call center.


In this way, the contact center functionality allows you to create and manage a team of trained agents who can handle customer support requests, such as queries about your products and services, complaints and sales leads.


You can use this functionality to configure a customer service fully automated system that is available 24 hours a day, 7 days a week.


This virtual call center functionality can be useful for companies that do not have the resources or capacity to hire and to manage on-site customer service representatives.


It also allows you to configure a range of different automated options, such as an interactive menu, different types of queues, and branching logic that allows you to respond to specific situations.

Bitrix24 Contact Center
Communication Channels page on Bitrix24 - Contact Center
This article may interest you: "Free CRM from Bitrix24";

Marketing Automation

Finally, another attribute of the platform is the marketing automation. It allows the creation of automated marketing campaigns which can be triggered by certain events.


For example, you can create an automated marketing campaign that sends an email to your customers every time they place an order or visit your website.


It can be useful for companies that rely on marketing campaigns to generate new leads, increase sales or direct further traffic to your website.


The functionality allows you to create a complete campaign from start to finish, including the campaign goals, the people you want to reach, and the tools you want to use to achieve those goals.

Marketing Automation

Conclusion

All of these features can help you and your team collaborate more efficiently and enjoy the many benefits of working together on a single platform.


Collaborate and share information within a platform - instead of maintaining tools for each aspect of your business - it can make it much easier work together efficiently and effectively.


Therefore, the collaboration and integration capabilities of Bitrix24 can be very useful, allowing you to access the information you need when you need it. And that was just a look at some of the most useful platform features for companies.


If you are interested in the Bitrix24, fill out our form to find out more and discover our other solutions!

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