Bitrix24 is a collaboration platform with a suite of features designed to help you and your team work more efficiently and productively. In addition to many others, the software provides an integrated set of tools such as:
In this text we will take a detailed look at some of the resources of Bitrix24 most useful for businesses - not just software vendors - and the ways you can leverage them.
Bitrix24 is a collaboration platform with a suite of features designed to help you and your team work more efficiently and productively.
The software provides an integrated set of tools which cover:
In this text we will take a detailed look at some of the features of Bitrix24 most useful for businesses - not just software vendors - and the ways you can leverage them.
Another attribute of collaboration platform Bitrix24 are the meeting rooms and the video conferencing functionality. The use of rooms allows the creation of virtual meetings, in addition to the possibility of inviting other team members to participate in real time.
You can use the meeting rooms feature to hold one-on-one conventions, brainstorming, sales calls, team meetings, and more.
In turn, the video conferencing feature allows you to hold video calls with other team members, suppliers, customers and other interested parties.
You can also use the meeting rooms to organize recurring events. This can be useful for teams working on different projects, allowing stakeholders to hold regular meetings.
Another important aspect of the collaboration platform Bitrix24 is the functionality of document storage and file management. It allows you to upload and store all types of documents, such as photos, images, videos, spreadsheets and much more.
Therefore, this functionality also allows you to create different folders, upload several files at the same time and create folders with subfolders. There are some ways to take advantage of resources, such as storing assets related to your projects.
This can be useful if you work with a team that collaborates on their projects and needs to store assets like photos, videos, etc.
Cloud-based Contact Center
Another feature of the platform Bitrix24 is the functionality of contact center cloud-based, which allows the creation of a virtual call center.
In this way, the contact center functionality allows you to create and manage a team of trained agents who can handle customer support requests, such as queries about your products and services, complaints and sales leads.
You can use this functionality to configure a customer service fully automated system that is available 24 hours a day, 7 days a week.
This virtual call center functionality can be useful for companies that do not have the resources or capacity to hire and to manage on-site customer service representatives.
It also allows you to configure a range of different automated options, such as an interactive menu, different types of queues, and branching logic that allows you to respond to specific situations.
Marketing Automation
Finally, another attribute of the platform is the marketing automation. It allows the creation of automated marketing campaigns which can be triggered by certain events.
For example, you can create an automated marketing campaign that sends an email to your customers every time they place an order or visit your website.
It can be useful for companies that rely on marketing campaigns to generate new leads, increase sales or direct further traffic to your website.
The functionality allows you to create a complete campaign from start to finish, including the campaign goals, the people you want to reach, and the tools you want to use to achieve those goals.
All of these features can help you and your team collaborate more efficiently and enjoy the many benefits of working together on a single platform.
Collaborate and share information within a platform - instead of maintaining tools for each aspect of your business - it can make it much easier work together efficiently and effectively.
Therefore, the collaboration and integration capabilities of Bitrix24 can be very useful, allowing you to access the information you need when you need it. And that was just a look at some of the most useful platform features for companies.
If you are interested in the Bitrix24, fill out our form to find out more and discover our other solutions!
How to solve certain business problems in your company with Bitrix24? Alone may not be enough. Consulting makes this bridge and fulfills the function of connecting needs and problems to solutions, relying on the experience of our consultants, who already have experience from other cases and business experiences and use of appropriate tools.
Development
We develop applications that can extend your Bitrix24 to other functions specific to your needs or your business. Furthermore, our development team can create parallel systems or integrate existing systems and ensure that all your digital needs are met.
Parameterization and Implementation
we leave the Bitrix24 configured according to the needs of your business, through parameterizations, configurations, customizations and mainly through implementation work, respecting the company's culture and its current situation.
Increase employee adherence to processes and tools appropriate to the company, such as Bitrix24, improving the user experience and internal communication.
Improvement in Project Control
Planning, execution and management of your projects aligned with a fluid process.
Optimization of Internal Processes
Optimization of internal processes, simplification of routines and operational fluidity.
Data-Driven Marketing is a growing trend that shapes the way marketers work. Now it is fully integrated into companies’ strategies, related to Digital Marketing.
Data-driven marketing is no longer an option, but a necessity for companies looking to become agile and efficient in today's market.
The main idea is to make the best use of the data you have already collected. This way, you can better understand your target audience, improve the customer experience, and drive growth.
Data-driven marketing applies to the use of online advertising channels in order to collect user data through specific tools that allow you to track users' actions on websites or applications.
It allows Marketing professionals to be proactive and anticipate market trends, optimizing decision making.
Data is a powerful tool for decision making. But how do you know which data to use?
What should your company measure and analyze to make decisions with an informed approach, beyond just going through the motions of digital transformation or big data analysis projects?
“Data-driven culture” goes far beyond technical skills; It requires cultural changes within each department where those working on behalf establish goals as well as metrics that can also track progress.
Data-Driven Marketing is all about using insights to optimize digital campaigns and improve the customer experience.
This type of marketing approach requires a lot of organization, which is why project managers are so important in data-driven organizations for data analysis.
See our page on Data-Driven Marketing and find out a little more.
There are many benefits in using the Kommo CRM for WhatsApp. Here are some:
Easy lead generation and tracking
When using the Kommo CRM for WhatsApp, companies can easily generate leads and track them until sales are completed. This helps increase your conversion rates and sales numbers.
Advanced CRM functionality
O Kommo CRM comes with all the functionalities of a complete CRM solution including lead management, customer engagement, sales tracking, etc. This makes it a powerful tool for managing your business.
Easy team collaboration
Like Kommo CRM is cloud-based, it's super easy to collaborate with your team members. This allows everyone to work together effectively and concisely.
Easy communication with your customers
to Kommo, you can easily communicate with your customers, allowing you to provide great service and build a trusting relationship.
Data management and analysis
O Kommo CRM allows you to easily organize and manage your data. This makes reporting and analyzing your business metrics easier.
Great for businesses with a large customer base
If your business has a large customer base and you want to engage with all of them through WhatsApp, then Kommo CRM is a great option.
Social networks or WhatsApp
If the customer starts a conversation with your company through a social network and wants to continue later, through WhatsApp itself, everything is in one place, in an integrated way. The CRM function allows exactly this: you can manage your company's contacts, regardless of the channels through which it is used, bringing the concept of omnichannel to your company.