Blog Bytebio

Innovation in Customer Service with Salesbot from Kommo

See how Salesbot from Kommo can improve customer service and boost sales with artificial intelligence, personalization, and task automation.
In recent years, the progress of technology has changed the way companies deal with their customers and make sales. In this context, the chatbots have stood out as a powerful solution for improving customer service and boosting sales.

O SalesBot from Kommo It is one of those innovative tools that has gained prominence in the market. In this article, we will explore the purpose of SalesBot and how this tool has become essential for the success of companies in their customer service and sales increase strategies.

What is SalesBot? Kommo?

SalesBot is a chatbot developed by Kommo, a leading company in customer service solutions and sales automation. It is a sales robot builder without the need for coding to create bots capable of collecting information from potential customers, completing their profiles and performing automatic actions, among other features.


The bot Kommo It simplifies collecting information from potential customers, filling out profiles, and launching automatic actions. It is not necessary to have advanced technical knowledge in programming, making it possible to create chatbots for WhatsApp by anyone, without the need to hire a development team.


Using integrations that contain advanced artificial intelligence technologies and natural language processing with the ByteGPT, SalestBot can be used to understand and answer frequently asked questions from customers, offer relevant information and even assist with steps in the purchasing process.

Get to know Kommo CRM integrated with chatGPT, with source of company specific data and see how to use Chatbots with WhatsApp

The Purpose of SalestBot

The main objective of SalestBot is improve the customer experience throughout the sales cycle. Let’s look at some of the main purposes of this powerful tool:

24/7 service

SalestBot is available to serve customers at any time of the day, every day of the week. Continuous availability offers customer support outside of business hours, strengthening the relationship with the company.

Instant Responses

The chatbot can provide quick and accurate answers to the most common customer questions. This avoids waiting for a human attendant and provides an agile and efficient experience.

Personalization of Service

SalestBot can be configured to recognize repeat customers and personalize interactions based on past history. This creates a feeling of closeness and care, strengthening customer loyalty.

Sales Direction

In addition to answering questions, SalestBot can guide customers through the purchasing process, suggesting products or services based on preferences and needs identified during the conversation.

Technical Support

In companies offering complex products, SalestBot can play the role of technical support, providing detailed information on configurations, maintenance and troubleshooting.

Customer experience improvement

By offering fast and personalized service, companies can improve the customer experience and build customer loyalty.

WhatsApp, GPT, Kommo CRM and Chatbot

WhatsApp with GPT integrated into Kommo CRM and a customized chatbot can revolutionize your company's communication!

The Importance of SalestBot for Increasing Sales

Now that we understand the purpose of SalestBot, it is essential to highlight how this tool has become essential for boost sales in companies.


Let’s look at some crucial points:

  • Speed ​​and Agility

    With SalestBot, customers have their questions answered immediately, which reduces the chance of abandonment during the purchasing process. Fast service increases customer satisfaction and the likelihood of conversion.
  • Increased Conversion Rate

    The chatbot can offer product suggestions related to the customer's interests, encouraging impulse purchases and increasing the average sales ticket.
  • Saving Time and Resources

    Ao automate service, SalestBot frees the sales team to focus on strategic activities, while routine tasks are performed by the chatbot.
  • continuous improvement

    SalestBot can collect data and feedback from customers, enabling constant adjustments to its configuration and providing increasingly efficient service aligned with consumer needs.

Conclusion

SalesBot from Kommo is a powerful and essential tool for companies that want to improve customer service and increase their sales. With its smart features and ability to offer a personalized and agile service, use of chatbot in companies is a valuable ally in the competitive business scenario.


By investing in SalestBot, companies can improve the customer experience, boost sales conversion and strengthen their brand image, consolidating themselves as leaders in their segments.

See also other features

Check out some content that is worth taking a look at

These services may interest you

See some of the areas we can work on in your business
Have more authority in Google search engines.
Join the Bytebio with your marketing department or agencies.
See what the new Google 2021 metrics are and how you can improve them
Good security practices, routing (DNS), performance...
We provide guidance on the Data Use, Privacy and Cookies Management Policy
Expand the intelligence of your business, with technologies

Learn more about