On November 23rd, the marketing team at Bitrix24 made a great presentation launch of its latest version, with updates to various aspects of the platform.
The changes mainly involved the collaboration and communication tools, such as: tasks and projects, marketing and data, email, calendars, video calls, mobile applications, product catalog, among others.
This release is now available on all accounts - except archived plans. Below, we bring you more information about the main news. Check out!
Scrum in projects
One of the new features of this version is the possibility of managing projects and tasks using the Scrum method (backlogs, sprints, epics), which brings flexibility for organizing tasks and makes it possible to divide a larger project into smaller parts, in order to facilitate its gradual implementation.
Management and assignment of team roles: Product owner, Scrum Master, Development team and responsible members.
In combination with chat and video calling tools, your projects can be managed seamlessly much easier and more effective with Scrum.
BI Analytics
You can now connect your Bitrix24 directly to Data Studio or Power BI, in an easy and practical way. From this integration, better manage your data and create comprehensive and impactful reports, which will help you and your team generating insights, identifying opportunities and monitoring their results.
WhatsApp integration
Another new feature of this version of Bitrix24 is WhatsApp integration, without the need to obtain WhatsApp Business. With this feature, the Contact Center Bitrix24 It is integrated directly into WhatsApp, making it possible to communicate with your customers and generate sales from the platform itself.
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With this new update, communication via Instagram has also been improved. You can now respond to your "Instagram Direct" customers directly Bitrix24 and responses to comments on your posts are sent to the customer directly in Direct.
Inventory management
O Bitrix24 now offers comprehensive inventory management capabilities. Manage your inventory, control warehouses, monitor sales and track deliveries - all in one place!
Meeting Briefs
The new Bitrix24 made the meetings even more fast and productive. Turn any online meeting into an action plan with the help of Meeting Briefs.
New invoices
Based on Intelligent Process Automation, Bitrix24 established a new way of creating invoices, covering the following features: automation, support of online store payment systems, unified product catalog and a usual CRM card.
Tasks
When it comes to task management, you can now request a mandatory summary upon completion of a task and send a comment as a result.
Calendar
O Bitrix24 perfected the sync with Google calendar, which occurs in real time and in both directions. Additionally, a new section called "Meeting Room Availability" has been added to facilitate the management of meeting rooms in terms of usage and reservations.
Locations
Several changes were made to the Bitrix24.Sites, enabling the creation of new pages and changes to existing ones quickly, as well as the organization of pages into folders at different levels and the creation of block models.
CRM Forms
CRM forms have also undergone some updates. Now, in addition to being able customize the form page design, you can implement more complex field logic and customize actions after filling out forms. A new feature that deserves to be highlighted is the list of forms, which is more informative and clarifying in relation to the work fields.
New main menu
The main menu received special sections "Collaboration" and "Applications" aiming to group the tools of the Bitrix24.
Knowledge base
Regarding the knowledge base, you can add a link to any document or file in your Drive to a button, and you can also edit it by adding new blocks.
Mobile app
Subsections have been added to the main Chats & Calls, Tasks & Projects, Collaboration, and Workgroups sections in the form of special tabs for quick access. In addition, the new application features improved employee search and chat, project creation, authorization in Bitrix24 via QR code and guaranteed message delivery.
This is the best time to renew your Bitrix24!
O Bitrix24 has been a leading platform of online collaboration, sales and marketing for nearly a decade. And with this update, it’s even better and faster.
Essential, therefore, for the digital transformation of your company or business, through the integration and improvement of your digital processes, thus favoring the management of your products and services and your sales funnel.
With the growth in the volume of data (big data) and the development of the digital economy, especially since the 2000s, it is increasingly necessary to invest in digital technology, in order to manage this data in an intelligent and strategic way, enabling better prediction your business performance and improve it. After all, digital transformation is no longer about the future, but about the present.
Remembering that all the updates mentioned above are available for new Basic, Standard and Professional plans. In accordance with the platform's policies, plans that have been archived are not included in this new update.
So, if your business needs to carry out plan renewal Bitrix24 To be able to install these updates, please contact our team or visit our page Plans and Details:
License Bitrix24
5 users
24GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
Standard50 users
100GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
100 users
1.024GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
250 users
(upgrade up to 10k users)
3TB
⭐⭐⭐⭐Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
5 users
24GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
Standard50 users
100GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
100 users
1.024GB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
License Bitrix24
250 users
3TB
Collaboration
Chat
HD video calls
Calendar
Feed
Knowledge base
Tasks and projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
RH
Multiple branches
Scalability
Enterprise Package
Customer support
Business Administration
How to solve certain business problems in your company with Bitrix24? Alone may not be enough. Consulting makes this bridge and fulfills the function of connecting needs and problems to solutions, relying on the experience of our consultants, who already have experience from other cases and business experiences and use of appropriate tools.
Development
We develop applications that can extend your Bitrix24 to other functions specific to your needs or your business. Furthermore, our development team can create parallel systems or integrate existing systems and ensure that all your digital needs are met.
Parameterization and Implementation
we leave the Bitrix24 configured according to the needs of your business, through parameterizations, configurations, customizations and mainly through implementation work, respecting the company's culture and its current situation.
Increase employee adherence to processes and tools appropriate to the company, such as Bitrix24, improving the user experience and internal communication.
Improvement in Project Control
Planning, execution and management of your projects aligned with a fluid process.
Optimization of Internal Processes
Optimization of internal processes, simplification of routines and operational fluidity.
Data-Driven Marketing is a growing trend that shapes the way marketers work. Now it is fully integrated into companies’ strategies, related to Digital Marketing.
Data-driven marketing is no longer an option, but a necessity for companies looking to become agile and efficient in today's market.
The main idea is to make the best use of the data you have already collected. This way, you can better understand your target audience, improve the customer experience, and drive growth.
Data-driven marketing applies to the use of online advertising channels in order to collect user data through specific tools that allow you to track users' actions on websites or applications.
It allows Marketing professionals to be proactive and anticipate market trends, optimizing decision making.
Data is a powerful tool for decision making. But how do you know which data to use?
What should your company measure and analyze to make decisions with an informed approach, beyond just going through the motions of digital transformation or big data analysis projects?
“Data-driven culture” goes far beyond technical skills; It requires cultural changes within each department where those working on behalf establish goals as well as metrics that can also track progress.
Data-Driven Marketing is all about using insights to optimize digital campaigns and improve the customer experience.
This type of marketing approach requires a lot of organization, which is why project managers are so important in data-driven organizations for data analysis.
See our page on Data-Driven Marketing and find out a little more.
There are many benefits in using the Kommo CRM for WhatsApp. Here are some:
Easy lead generation and tracking
When using the Kommo CRM for WhatsApp, companies can easily generate leads and track them until sales are completed. This helps increase your conversion rates and sales numbers.
Advanced CRM functionality
O Kommo CRM comes with all the functionalities of a complete CRM solution including lead management, customer engagement, sales tracking, etc. This makes it a powerful tool for managing your business.
Easy team collaboration
Like Kommo CRM is cloud-based, it's super easy to collaborate with your team members. This allows everyone to work together effectively and concisely.
Easy communication with your customers
to Kommo, you can easily communicate with your customers, allowing you to provide great service and build a trusting relationship.
Data management and analysis
O Kommo CRM allows you to easily organize and manage your data. This makes reporting and analyzing your business metrics easier.
Great for businesses with a large customer base
If your business has a large customer base and you want to engage with all of them through WhatsApp, then Kommo CRM is a great option.
Social networks or WhatsApp
If the customer starts a conversation with your company through a social network and wants to continue later, through WhatsApp itself, everything is in one place, in an integrated way. The CRM function allows exactly this: you can manage your company's contacts, regardless of the channels through which it is used, bringing the concept of omnichannel to your company.