gupshup is a conversational engagement platform that allows businesses to communicate with their customers across 30+ messaging channels. It offers integrated solutions for the entire customer lifecycle, covering marketing, sales and support, through Conversational AI, CRM, and CX.
With a focus on business security and the personalization of interactions, it aims to improve customer engagement and optimize business results in various sectors, such as finance, retail, education and healthcare.
Conversational capabilities enable automated systems to understand and react to human language, optimizing GupShup operations with chatbots effective for customer support, sales and marketing.
How GupShup benefits your business
By using GupShup, your company will be able to enjoy several advantages. Discover some of them:
If you're looking for a way to improve your customer communication and engagement strategy, be sure to consider GupShup.
A conversational intelligence It could be just what your business needs to take your operations to the next level.
Gupshup Connectors: Integrating the future of communication
Gupshup offers a variety of connectors that allow companies to easily integrate their existing communications platforms into their ecosystem. A business can use its email, CRM, or customer support software with Gupshup's advanced messaging capabilities.
Leveraging Gupshup
As Gupshup integrations are revolutionizing the way companies communicate with their customers. With message connectors and CRM, companies can now provide a more integrated and personalized customer experience. Gupshup is redefining the future of business communication, whether in e-commerce, finance, or healthcare.
How to use the official WhatsApp API with Gupshup
WhatsApp + Gupshup: 5 steps to this incredible integration
Gupshup is a leading platform in the field of communication. It offers a solid and flexible solution for companies. These companies want to use WhatsApp to its full potential as communication channel.
The partnership between WhatsApp and Gupshup facilitates businesses in creating captivating user experiences. Furthermore, it enables process automation. As a result, customer support becomes more efficient.
Below are some of the most relevant aspects that highlight the importance of this integration:
Conclusion
How to solve certain business problems in your company with Bitrix24? Alone may not be enough. Consulting makes this bridge and fulfills the function of connecting needs and problems to solutions, relying on the experience of our consultants, who already have experience from other cases and business experiences and use of appropriate tools.
Development
We develop applications that can extend your Bitrix24 to other functions specific to your needs or your business. Furthermore, our development team can create parallel systems or integrate existing systems and ensure that all your digital needs are met.
Parameterization and Implementation
we leave the Bitrix24 configured according to the needs of your business, through parameterizations, configurations, customizations and mainly through implementation work, respecting the company's culture and its current situation.
Increase employee adherence to processes and tools appropriate to the company, such as Bitrix24, improving the user experience and internal communication.
Improvement in Project Control
Planning, execution and management of your projects aligned with a fluid process.
Optimization of Internal Processes
Optimization of internal processes, simplification of routines and operational fluidity.
Data-Driven Marketing is a growing trend that shapes the way marketers work. Now it is fully integrated into companies’ strategies, related to Digital Marketing.
Data-driven marketing is no longer an option, but a necessity for companies looking to become agile and efficient in today's market.
The main idea is to make the best use of the data you have already collected. This way, you can better understand your target audience, improve the customer experience, and drive growth.
Data-driven marketing applies to the use of online advertising channels in order to collect user data through specific tools that allow you to track users' actions on websites or applications.
It allows Marketing professionals to be proactive and anticipate market trends, optimizing decision making.
Data is a powerful tool for decision making. But how do you know which data to use?
What should your company measure and analyze to make decisions with an informed approach, beyond just going through the motions of digital transformation or big data analysis projects?
“Data-driven culture” goes far beyond technical skills; It requires cultural changes within each department where those working on behalf establish goals as well as metrics that can also track progress.
Data-Driven Marketing is all about using insights to optimize digital campaigns and improve the customer experience.
This type of marketing approach requires a lot of organization, which is why project managers are so important in data-driven organizations for data analysis.
See our page on Data-Driven Marketing and find out a little more.
There are many benefits in using the Kommo CRM for WhatsApp. Here are some:
Easy lead generation and tracking
When using the Kommo CRM for WhatsApp, companies can easily generate leads and track them until sales are completed. This helps increase your conversion rates and sales numbers.
Advanced CRM functionality
O Kommo CRM comes with all the functionalities of a complete CRM solution including lead management, customer engagement, sales tracking, etc. This makes it a powerful tool for managing your business.
Easy team collaboration
Like Kommo CRM is cloud-based, it's super easy to collaborate with your team members. This allows everyone to work together effectively and concisely.
Easy communication with your customers
to Kommo, you can easily communicate with your customers, allowing you to provide great service and build a trusting relationship.
Data management and analysis
O Kommo CRM allows you to easily organize and manage your data. This makes reporting and analyzing your business metrics easier.
Great for businesses with a large customer base
If your business has a large customer base and you want to engage with all of them through WhatsApp, then Kommo CRM is a great option.
Social networks or WhatsApp
If the customer starts a conversation with your company through a social network and wants to continue later, through WhatsApp itself, everything is in one place, in an integrated way. The CRM function allows exactly this: you can manage your company's contacts, regardless of the channels through which it is used, bringing the concept of omnichannel to your company.