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free CRM Bitrix24:
A perfect CRM for
as companies

It's really worth using Bitrix24 in its free version.
You don't need to spend anything and yet
use a quality tool.
In this post you will see:

free CRM Bitrix24:
A perfect CRM for
small and medium-sized enterprises

How is your relationship with the Clients ? They are in focus of your strategy? On a scale of 0 to 10, how much do you believe they recommend your brand to friends and acquaintances?

A Transformation brought great changes to our lives. One of the most important is the purchasing role of the entire consumer, who is no longer passive and a mere supporting player in controlling the process.


Anyone who follows here already knows: It offers a good experience We are no longer facing the company's competition and have become fundamental for anyone who wants to do it. Darwin already said: “It is not the strongest of the species that survives nor the most intelligent, but rather the one that best adapts to them”.

According to Gartner, by 2020, situations in which the consumer has a bad experience will cause 30% of digital strategies to fail.
Managing customer relationships is a common challenge for many companies. Maybe at the beginning, when you didn't have many customers yet, it was
easy to control each person's preferences, offer similar products and meet
everyone fine. But as the clientele increases, management problems may arise.

A solution? Have a good system of CRM will help you (is very!). With it, it will be possible to put everything in order and offer the best possible service, to increase sales and retain customers.

And if you're thinking “I don't have the money for that” we'll tell you: There is a very effective to help you meet all your customers' demands, all of them. And best of all, you can implement it without
spend nothing.

We are talking about the Bitrix24, a complete management, collaboration platform
social and communication, with more than 35 tools for your team, including
they one powerful free and integrated CRM!

Stay here with us to learn about the free CRM Bitrix24 and discover everything it is capable of doing for your business.

What is a CRM tool
can you do for my company?

The term, which comes from the English Customer Relationship Management,
stands for Customer Relationship Management.
With it, it's easy to find the most important information about user interactions and contact them immediately if necessary. You will also be able to organize contact data, send emails to customers and do many other tasks.

This way, it is possible to personalize service and be more assertive in actions and offers.
But you are mistaken in thinking that it only helps interact with customers. It also automates the process of lead nutrition and schedules the firing of marketing emails, for example.

Clicking here, you can read more about the importance of having a CRM and everything a good system can do for your business.

Is it worth using a free CRM?

If you are one of those who think that “when the alms are too much, the Saint is suspicious”, we assure you: you don’t need to worry.

It's (very!) worth using Bitrix24 in its free version. You don't need to spend anything and yet, the tool guarantees 100% quality. O Bitrix24 really helps organize the functioning of your company and optimize its processes.

With CRM free of Bitrix24, you increase your commercial efficiency, close more deals, manage countless customer interactions at once and know all your audience’s needs. It will help you master this complex world of customer relationship, without letting the ball fall.

Yes, there are some limitations. But you can test it with the free version and, if you like the results obtained and adapt to the tool's interface, you can easily make a upgrade for one of the commercial plans.

Best of all, there are several plans of the most robust versions and the price varies according to needs. In other words, if in the future you feel like migrating to a paid version, you will find one that fits your budget.

Getting to know the free version of Bitrix24

O Bitrix24 has already changed the reality of more than four million of companies, from different portes e sectors, in different countries, including here in Brazil,
com success cases.

The platform was launched in 2012 by the Russian company Bitrix Inc. and has partnerships in nine countries. In Brazil, the Bytebio is a partner GOLD official Bitrix24 and, with our solid experience, we are ready to help you with consultancies and in the process
tool implementation.
Sales Funnel

O Bitrix24 is one of the few free CRM systems with sales funnel.

Within the platform, there is no need to create sales funnel models. All you need to do is define the lead and deal stages that are relevant to your sales process and the Bitrix24
do the rest. That simple!
Lead Management

O CRM free of Bitrix24 stores all customer data, with analysis and reports. So, you can monitor each and every interaction that the customer – both the potential (lead) as the existing one – do with your company, and vice versa. It is worth noting that with the Bitrix24 you capture leads from different channels automatically and manage them in one only place.

You will know when that customer visited your website, which of your emails he opened and the calls made to him, for example. Interactions carried out, whether through social networks, instant messages, emails, live chat or phone calls, are centralized in the CRM. All . In one place!

From these interactions, you can also add notes, assign tasks and schedule meetings, for example. Everything for not leave your client talking alone or no answers.

With customized reports, you can, for example, identify which customers are generating the highest returns for your company.
It total customer view helps your company to build a close relationship, in addition to allowing you to define new and better service strategies.
Integrations

The platform has integration with aplicativos such as Mailchimp, Gmail, Dropbox, Google Drive, in addition to allowing migration of data from other CRMs to
o Bitrix24. Another possibility is integration with the website of your company, without the need for coding.

You can see how the integration with WhatsApp works and Bitrix24, made by Bytebio
Cloud version

The best thing is that, even though it is free, the Bitrix24 is based on cloud storage. This guarantees
a financial security of your data and the ability to
handle information from anywhere.
Project management

Furthermore, the Bitrix24 is also aimed at companies that need a project manager. All reports, both from the project area and from CRM, they are very intuitive and easy to read. The platform's project management will simplify your life, optimize your processes and make your company much more productive.
Internal communication

A internal collaboration your team will also have an advantage. Through Intranet do Bitrix24, you can create group chats to share ideas, create tasks, and even combine that happy hour after hours.

In it, you also have access to the source code, which can be very useful for your IT department.
Support

On the other hand, the limitation of the free version is the bracket to her, who is released for just 16 days. After that, all questions will be answered only by documentation and materials provided by the manufacturer.
Storage

The free plan supports 12 users, with a storage capacity of up to 5 GB. These numbers are higher and even unlimited in other versions.

Because the Bitrix24 it is better
What are the other existing solutions?

One of the great differentials of Bitrix24 is the functionality of open channels.

It centralizes different communication routes, such as social media, instant messaging, email, and telephony, and allows customer support representatives to

customers stay in touch with their customers whenever and wherever they want.


As a result, the company will always have satisfied customers who will return to close deals more often, increasing sales and the profitability of your business.

Website builder

Oh! And one more thing. It's hard to believe, but the Bitrix24 also offers a free website builder, online stores and landing page, everything already design
natively to the platform's CRM. This means that all information
inserted into forms on your website are automatically added to the
CRM, and can also be used in marketing automation campaigns.

Even without programming knowledge, you can choose your preferred layout, customize the page however you want and enter the digital world. You can even make discount coupons to offer customers. Did you see? Now you won't
lose any more customers.

Companies that indicate the Bitrix24

Did you know that Bitrix24 Have you been appointed by Banco Santander for more than 1 year?
On the Advance Empresas blog, the financial institution places it in the TOP 3 of
best free tools available.

He has also been nominated by the Administradores.com portal, in the article
“The best free platform you’ve ever heard of”.

On its YouTube channel, Canaltech also did a good analysis
cool Bitrix24, which you can check out here.

Signing Off

In this text, we show the importance of having the user as the focus of your strategy

and the existence of a free tool that can be a great ally in managing the relationship with your client: Free CRM do Bitrix24. The tool, which

It can be completely customized and has everything to meet the individual needs of each business.


We highlight positive points of the free version, in addition to making clear the existence of some (few) limitations in the free plan.

What do you think about taking a test and create your account today? You can also leave your doubts in the form of comments so that we can clarify your questions.

These services may interest you

See some of the areas we can work on in your business
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A complete management platform with more than 35 tools for your team.
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